Service DesignLaajuus (5 cr)

Objectives

Student is able to:

- Define what service design is
- Apply different service design methods
- Design interactive services in a user-centered and co-creative way
- Use analytics to improve the service experience quality

Content

Process, principles, tools and methods, service designer’s role, visual design in digital service design.

Prerequisites

None

Assessment criteria, satisfactory (1-2)

TAMK's general instruction for grading will be applied and details agreed at the beginning of course implementation:

https://intra.tamk.fi/web/tutkinto-opinto-opas/arviointi

Assessment criteria, good (3-4)

TAMK's general instruction for grading will be applied and details agreed at the beginning of course implementation:

https://intra.tamk.fi/web/tutkinto-opinto-opas/arviointi

Assessment criteria, excellent (5)

TAMK's general instruction for grading will be applied and details agreed at the beginning of course implementation:

https://intra.tamk.fi/web/tutkinto-opinto-opas/arviointi