Study Guide

Objectives

The course deepens the students’ leadership skills through e.g. practical training.

After completing the course the students:
- are able to work in the situations that require practical supervisory skills
- are able to work in challenging and difficult supervisory situations
- understand the importance of competence development and the tools related to it
- understand the strength and potential of teamwork and motivation.

Content

How to act as a supervisor in interviews, development discussions, etc.? (Practical situa-tions)
What kinds of challenging situations are there in supervisory work?
What kinds of the recommended course of actions should be learned in order to handle conflict situations?
How is it possible to make a team work efficiently?
Why is competence development important in the organization?

Assessment criteria, satisfactory (1-2)

The student recognizes the course of actions of the challenging supervisory situations and is able to name the recommended practices for the most common supervisory situations.

Assessment criteria, good (3-4)

The student is familiar with the recommended practices in challenging supervisory situa-tions and is able to choose the most appropriate method from the different options and justify their choice. They are able to solve the problems and make plans for developing competence.

Assessment criteria, excellent (5)

The student is reasonably able to look for different ways of working in challenging supervi-sory situations and to combine different solutions in a creative way. They understand widely the range of HR and supervisory situations and are able to evaluate the optimum perfor-mance of the teams. The student is able to work structurally and responsibly in practical su-pervisory situations and to apply management and leadership in practice.