Business communication in SwedishLaajuus (3 cr)

Content

Level B2 (Common European Framework of Reference for Languages)

Type of course
Compulsory

Level of course
Professional studies

Objective of course
Student
-knows how to maintain, develop and evaluate hs/her language and language learning skills
-knows how to do selling and buying in Swedish. He/she also masters the professional terminology of business communication both orally and in writing
- can communicate over the telephone and in negotiation situations fo business life. He/she is aware of the importance of cultural background for thinking and work habits - acquires the oral and written language skills in Swedish required of state officials functioning in a position requiring a higher education in a bilingual office (Civil Service Language Proficiency Certificate; The competence level B1 = Satisfactory, B2 = Good, CEF*)
- valmistuvan opiskelijan tutkintotodistukseen tulee merkintä ruotsin kielen suullisesta ja kirjallisesta taidosta: ruotsin opintojakson arvosana 1-3 vastaa valtionhallinnon arviointia tyydyttävä ja arvosana 4-5 valtionhallinnon arviointia hyvä
-todistusmerkinnän taustalla ovat valtioneuvoston asetus ammattikorkeakouluista ja kielilaki

Course contents
Written and oral business communication in Swedish. Written business communication includes various business letters and emails such as enquiries, requests for quotations, quotations, orders, complaints. Oral business communication includes telephone communication and negotiations .

Teaching methods
Contact teaching aiming at authentic experiential and cooperational situations of language use, independent virtual studying.

Assessment methods
Active participation in contact teaching, written and oral assignments. Both oral and written language skills will be assessed; the detailed assessment methods will be defined at the beginning of the course. Assessment by the lecturer and development of the realistic self-assessment skills of the student.

Prerequisites
Swedish in the business life -course.

Required/Recommended reading
To be agreed upon in the beginning of the course.

Name of lecturer
Merja Ritola

Year of study
3. year.

Semester
Autum semester/1st and 2nd period

Language of instruction
Finnish and Swedish