Customer Orientation in Different Rehabilitation ProcessesLaajuus (5 cr)
Code: NN00FT16
Credits
5 op
Objectives
Student
- is able to plan, coordinate and document evidence-based customer-oriented rehabilitation processes in multidisciplinary networks
- knows special issues related to different rehabilitee groups and is able to take them into account in rehabilitation guidance and rehabilitation planning
Content
Client / rehabilitee involvement, opportunities to influence and responsibilities
The role of loved ones and family in rehabilitation
The role of the rehabilitee and building partnership Individual rehabilitation plan
Rehabilitation guidance - case management
Timeliness of rehabilitation
People in need of rehabilitation services in different age groups
Rehabilitation for work capacity
Culture as part of rehabilitation
Ethical sustainability
Accessibility from the point of the individual
Assessment criteria, satisfactory (1-2)
Student
- is able to describe the main contents of customer-oriented rehabilitation processes and identify special issues related to different rehabilitation groups
- is able to evaluate the importance of ethical aspects in rehabilitation processes
Assessment criteria, good (3-4)
Student
- is able to work in customer-oriented rehabilitation processes at the interfaces of one's own and other fields, taking into account special issues
- evaluates and develops customer-centric operations, taking into account ethical aspects in a variety of ways
Assessment criteria, excellent (5)
Student
- coordinates and develops customer-oriented rehabilitation processes creatively and applied in multidisciplinary networks
- develops client-centered rehabilitation practices related to the specific issues of different rehabilitation groups
- critically evaluates and develops customer focus in rehabilitation processes in accordance with ethical principles