Study Guide

Objectives

This course provides an overview of the foundations and principles of social sector economics, administration, entrepreneurship, and quality management.

Upon completing this course, students will:
• Understand the administrative and financial basis and funding structures of various sector stakeholders
• Describe the process of service productization and its stages
• Comprehend the tasks related to financial planning, monitoring, and sustainable development in operations
• Master the essentials of quality management in social and healthcare organizations
• Recognize the necessary skills for operating as an entrepreneur in the social sector, including licensing and notification practices

Content

• Principles of administration and decision-making processes, along with financial structures
• Financial planning, assessment, and monitoring
• Service productization and pricing
• Quality management, self-monitoring, and related reporting
• Data protection and security as part of quality management
• Entrepreneurial skills required, including notification and licensing practices

Assessment criteria, satisfactory (1-2)

Student
• can describe phenomena related to goals, theory, and define fundamental concepts
• has not justified choices, solutions, or theoretical perspectives thoroughly; theoretical reasoning is straightforward

Assessment criteria, good (3-4)

Student
• can apply theory and concepts, and organize information in relation to each other
• can narrow down problems and tasks, as well as justify solutions and choices
• can evaluate matters and examine them from different perspectives

Assessment criteria, excellent (5)

Student
• can analyze information and actions, connecting them to a professional context
• can find improvement opportunities and justify various approaches and alternative solutions
• can creatively devise new solutions or combine existing ones