Study Guide

Objectives

In this course, we delve into the expertise of project work, innovation, and customer-centric development. The focal point lies in service design and a proactive approach.

Upon completing this course, the student will:
• Acquire knowledge of project-related theory
• Unerstand the project process and the core tasks associated with different phases
• Define the role and significance of project activities within the field of social work
• Innovatively and collaboratively develop social work methods, practices, or service processes with a customer and partnership focus in workplace improvement projects
• Plan, execute, and evaluate projects, comprehending the fundamentals of project budgeting and financing

Content

• Foundations of project work, including process and project management
• Project financing and budgeting, exploring national and EU-level funding channels
• Project communication and documentation
• Dissemination and integration of project practices
• Customer-centric and participatory development
• Service design and innovative methodologies
• Collaborative improvement of operations/services in partnership with the workplace

Assessment criteria, satisfactory (1-2)

Student
• can describe phenomena related to goals, theory, and define fundamental concepts
• has not justified choices, solutions, or theoretical perspectives thoroughly; theoretical reasoning is straightforward

Assessment criteria, good (3-4)

Student
• can apply theory and concepts, and organize information in relation to each other
• can narrow down problems and tasks, as well as justify solutions and choices
• can evaluate matters and examine them from different perspectives

Assessment criteria, excellent (5)

Student
• can analyze information and actions, connecting them to a professional context
• can find improvement opportunities and justify various approaches and alternative solutions
• can creatively devise new solutions or combine existing ones