Interaction and Communication SkillsLaajuus (3 cr)
Code: 6M00GE37
Credits
3 op
Objectives
The aim of the course is to give the student the skills to act in one-on-one communication and counseling situations in the forestry sector.
After completing the course, the student:
• understands the importance of communication and interaction skills as part of professional skills
• can evaluate his/her own communication and interaction skills
• knows how to observe and evaluate the communication of others and adapt his/her own communication to suit the situation
• know how different communication and interaction situations (e.g. customer service and one-on-one counseling situations, meetings, negotiations, meetings) typically proceed
Content
Customer service and one-on-one advice situations in the forestry sector. Meeting and negotiation skills
Assessment criteria, pass/fail
Passed: The student knows how to act in advisory situations in the forestry sector. The student knows how to consider the importance of interaction in his communication.
Enrolment period
02.04.2025 - 16.08.2025
Timing
01.08.2025 - 06.12.2025
Credits
3 op
Mode of delivery
Contact teaching
Unit
TAMK Languages and Communication
Campus
TAMK Main Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Forestry
Teachers
- Lotta Markkula
Person in charge
Lotta Markkula
Groups
-
24IM
Objectives (course unit)
The aim of the course is to give the student the skills to act in one-on-one communication and counseling situations in the forestry sector.
After completing the course, the student:
• understands the importance of communication and interaction skills as part of professional skills
• can evaluate his/her own communication and interaction skills
• knows how to observe and evaluate the communication of others and adapt his/her own communication to suit the situation
• know how different communication and interaction situations (e.g. customer service and one-on-one counseling situations, meetings, negotiations, meetings) typically proceed
Content (course unit)
Customer service and one-on-one advice situations in the forestry sector. Meeting and negotiation skills
Assessment criteria, pass/fail (course unit)
Passed: The student knows how to act in advisory situations in the forestry sector. The student knows how to consider the importance of interaction in his communication.
Assessment scale
0-5