Study Guide

Objectives

Logistics processes include responsibility, knowledge management with information through digitization, and utilization of cooperation networks. Knowledge management, efficient management of the purchasing process and sustainable operating models of the entire service product chain are an essential part of profitable hospitality management.

Student:
- identifies the logistics process as a whole (data, material, money and recycling flows) in the restonomy's operating environment
- knows how to choose a purchasing contract partner sustainably and transparently, preferring responsible local operators
- identifies the industry's quality systems and the role of organic products as an act of responsibility in the nutrition sector
- understand the daily operational purchasing process as part of business profitability
- knows how to use industry-related information and the possibilities of digitalization and cooperation networks in managing, planning and implementing responsible business

Content

WHAT is the information management and the logistic process?
WHY is responsibility and cooperation is important in the logistics of the service product chain?
HOW can digital systems be utilized in information management and loss in loss?
HOW does the data baseline look like in all activities of the organization?

Assessment criteria, satisfactory (1-2)

The student recognises the concepts of knowledge management and logistical process. The student identifies the procurement sector and digital systems that are used as knowledge management tools.
The student will review and evaluate issues from his/her own perspective and taking responsibility for their own performance.

Assessment criteria, good (3-4)

The student understands the concepts of knowledge management and logistical process.
The student knows the principles of strategic and tactical procurement and applies them to operational purchasing operations, utilizing digital systems as managing tools. The student applies data as part of a profitable and responsible business.
Considers and assesses things both from his/her and others' viewpoint.
The student is able to cooperate responsibly and is committed to team activities, developing his/her interaction skills.

Assessment criteria, excellent (5)

The student understands the knowledge management and logistical process as part of a profitable and responsible business.
The student understands the principles of strategic and tactical procurement and applies them to operational purchasing operations, utilizing digital systems as managing tools.
The student is able to explain the broad entities of digital solutions in the service business and presents solutions in a professional context. The student is looking for and evaluating a variety of sustainable practices and solutions to them.
The student evaluates and comments on the industry's digitalisation development. Hi/she considers and assesses activities of himself/herself and others.
The student is able to cooperate responsibly, flexibly and constructively developing one's own team and stakeholder interaction.
The student works responsibly and exemplarily committed to the overall performance of his/her team or project commissioner.