Study Guide

Objectives

After successful completion of the course students will understand the importance of communication skills especially in working life and know how to change their own ways to communicate depending on the situation and receivers. They also understand the importance of developing their own intercultural competence. They are able to evaluate their communication skills and willing to tap feedback to develop them further as a part of their professional development. They are also able to give developing feedback to the others. They can act in objective-oriented way in professional situations communicating as an expert in a structured, understandable and convincing way using appropriate argumentation remembering responsibility and obeying given guidelines in their language as well as a given timetable. They are able to gain and use information concerning their own branch in a critical point of view. They can make a both written and oral presentations for different kind of audiences added with a visual demonstration if needed. They will also be able to write their thesis reports and other reports as well as bulletins using given guidelines in the structure and style of their report and their language They prepare to face working life group communication situations and understand their responsibility to create a good atmosphere.

Content

basics of speech communication (theory and practice)
· group working exercises
· grammatical correctness
· documentary communication (e.g. bulletins)
· structure and style of report including summarizing and references
· gaining up-to-date source information

Assessment criteria, satisfactory (1-2)

A student can write comprehensible and formal documents and reports having a rough idea of standards. Structures of the texts are unclear and forms and styles of the language earn much comments. A level of argumentation is low. A student is able to give her/his oral presentation with visual demonstration formally, even if there are a lot of things to comment in its duration, structure, interaction or voice.

Assessment criteria, good (3-4)

Student’s written communication is structural and demonstrational. It is easy to catch the essential information of texts, which language is quite correct and faithful to the document or report standard. Student is able to present gained information from sources so that the summarizing separates clearly from her/his own ideas but combining these two parts natural way. In her/his speech communication student takes into consideration an audience and a situation and can form a functional structure to it. During a speech student has an eye contact with an audience and speaks mainly by heart. Student completes all tasks in timetable, is active and gives strong arguments for her/his opinions. Her/his assignments have functional structures and fit a situation and an audience.

Assessment criteria, excellent (5)

Student’s both written and oral communication is convincing, and she/he is able to present versatile arguments to her/his opinions. The essential information of her/his text has been structured and summarized properly. She/he uses correct language and controlled style. Student can speak convincingly, enthusiasticly and interactively. Student performs naturally and appropriately and manages to maintain her/his audience’s interest during the whole presentation. Student can utilize voice devices. She/he attends contact lessons active and constructive way.

Assessment criteria, pass/fail

TAMK's general instruction for grading will be applied and details agreed at the beginning of course implementation:

https://intra.tamk.fi/web/tutkinto-opinto-opas/arviointi

Further information

For students whose mother tongue is Finnish.