Managing Cultural Differences (5 cr)
Code: 3I00EJ60-3005
General information
Enrolment period
02.12.2023 - 31.12.2023
Timing
01.01.2024 - 24.05.2024
Credits
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Online learning
Unit
International Business
Campus
TAMK Main Campus
Teaching languages
- English
Seats
30 - 50
Degree programmes
- Master's Degree Programme in International Business Management
Teachers
- Shaidul Kazi
Person in charge
Shaidul Kazi
Groups
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23YIBMInternational Business Management, syksy 2023
-
23YIBMBInternational Business Management, syksy 2023
-
23YIBMAInternational Business Management, syksy 2023
Objectives (course unit)
This course offers fundamental understanding of cultural issues in today's global business environment. It also provides the student with the skill to navigate successfully in intercultural environments.
When the student has passed this course he/she will know:
- Notion of culture
- National culture and its typologies
- Organizational culture and its typologies
- Emergence of culture
- Elements of culture
- Culture and religion (protestant ethics and capitalism, Islam and Hinduism)
- Culture and human behaviour
- Cultural influence on business activities
- Work ethics in different culture
- Cultural differences and similarities
- Cultural synergy
*
When the student has completed the course he/she can:
- Understand national- and organizational cultural differences
- Detect consumer behavior across national boundary
- Manage an organization made up of people from different cultures
- Treat people from other cultures with empathy
- Solve business problems according to cultural requirements
- Deal with different interest groups without hesitation
- Work in global marketplace with a flexible personality
- Easily commit to different customer groups
Content (course unit)
In the era of globalization, companies go beyond national boundaries with the aim of getting the best possible returns from their trade and investment.
Successful operation in the global context requires cultural readiness to deal, among others, with competitors, partners, customers and suppliers.
Keeping in mind the mentioned necessities, the course content has been designed as follows:
- the notion of culture
- national culture and its typologies
- organizational culture and its typologies
- emergence of culture
- elements of culture
- culture and religion (protestant ethics and capitalism, Islam and Hinduism)
- culture and human behaviour
- cultural influence on business activities
- work ethics in different culture
- cultural differences and similarities
- cultural synergy
Assessment criteria, satisfactory (1-2) (course unit)
The student can define culture, recognises cultural differences and other phenomena in the field related. While doing tasks, he/she needs assistance. The student knows diverse courses of action but cannot justify his/her choices in practical context. He/she give and receive feedback but considers and assesses things from his/her viewpoints. He/she cannot judge things from multiple perspectives. He/she is aware of course load and able to do routine tasks but may need to remind.
Assessment criteria, good (3-4) (course unit)
The student compares culture from different perspectives and applies its impact upon learning and educating context. The student, as a resource person, plans independently or parts of a teaching group in bridging cultural diversity in learning environment. He/she can solves problems while dealing with pupils having different cultural backgrounds. The student can give and receive feedback actively in a culturally diverse learning perspective but considers things from his/her and the close community’s viewpoints. He/she takes responsibility and commits to the group activities in addition to his/her own work.
Assessment criteria, excellent (5) (course unit)
The student understands culture from multiple perspectives and analyses its impact upon learning and educating context. The student, as a resource person, acts independently or parts of a teaching group in bridging cultural diversity in learning environment. He/she can search for diverse courses of action while dealing with pupils having different cultural backgrounds. The student uses feedback systematically in allocating tasks among culturally diverse learners and ensure growth thereby. He/she knows to perform his/her tasks responsibly in a group and independently as well. The student is flexible and non-hesitant in taking international assignment.
Location and time
09.02.2024 12.30 - 16.30 E1-06 (80 persons)
15.03.2024 08.30 - 11.30 E1-06 (80 persons)
12.04.2024 12.30 - 16.30 E1-06 (80 persons)
26.04.2024 12.30 - 16.30 E1-06 (80 persons)
03.05.2024 12.30 - 16.30 E1-06 (80 persons)
Exam schedules
No exam but project presentation
Assessment methods and criteria
Done tasks and class activities
Assessment scale
0-5
Teaching methods
Pre-task, individual task/course paper, lecture, group project & workshop
Learning materials
- Organization Culture and Leadership, Edgar H. Schein, 5th edition
- Cultures and Organizations: Software of the mind, Geert Hofstede et. al, 3rd edition
- The Culture Map, Erin Meyer, 2015
- Suggested materials to moodle course site
Student workload
Total work hour for the students: 27 x 5 = 135
Contact lesson including presentation: 16 h
Project: 30 h
Individual task/course paper: 30 h
Reading: 59 h
Content scheduling
1st meeting: Culture; defining culture, influencing factors as well as national-, organisational-, & family culture
2nd meeting: Culture and human behavior; cultural influence on business activities & work ethics in different cultures
3rd meeting: Cultural differences and similarities; Cultural synergy; & managing diversity at work place
4th meeting: Cultural differences and similarities; Cultural synergy; & managing diversity at work place (continues)
5th meeting: Project presentation
Completion alternatives
Talk to the course teache
Practical training and working life cooperation
Own workplace linked task
International connections
Possible
Further information
Contact lessons are important from learning point of view