Opinto-opas

Tavoitteet (OJ)

Student will be able to:
• create a working and active customer network for the team enterprise.
• use the customer relationship management platform/system and utilize it for team enterprise developing purposes.
• develop project management skills.

Sisältö (OJ)

How to contact a potential or an existing customer?
How to create a workable customer network?
What is meant by the term customer relationship management?
What are the key elements of effective project management?

Arviointikriteerit, hyväksytty/hylätty (OJ)

Passed
Student manages to build a customer network, which consists of potential as well as existing customers. Student uses the suitable customer relation management system for not only maintaining but also developing purposes for team enterprise. Student has good project management skills.

Failed
Student is not able create a customer network. Student is not able to use the customer relationship management system for team development purposes. Student lacks the project management skills.

Arviointiasteikko

0-5