Operations Management (4op)

Osaamistavoitteet (Opintojakso)

Operations Management (OM) is a discipline that applies to restaurants, cafe as well as to factories like Ford and Whirlpool. The techniques of OM apply throughout the world to virtualyy all productive enterprise. It doesn't matter if the application is in an office, a hospital, a restaurant, a department store, or a factory- the production of goods and services requires operations management. The course covers the basic aspects of OM including operations in services and production.

After completing the course, students will be able to:
- Manage the operations and processes in services and production

- Calculate the productivity and labour-productivity

- know how to design a service and product in order to minimize the inventory cost and design an optimal Supply Chain (Sustainable design )

- Know the forecasting methods

- Know the techniques of Material Requirement Planning

Sisältö (Opintojakso)

Operations and Productivity

- Forecasting

- Design of goods and services

- Aggregate Planning and MRP

- JIT, SCORE Model and Lean Operations

Esitietovaatimukset (Opintojakso)

-

Aika ja paikka

accoording to study schedule see Peppi/Pakki for details (Lukkari)

Tenttien ja uusintatenttien ajankohdat

See TAMK exam dates

Arviointimenetelmät ja arvioinnin perusteet

According to TAMK evaluation criterias (0,1-5)
- Knowing
- Doing
- Being
see also the learning objcts from course description

Arviointiasteikko

0-5

Opiskelumuodot ja opetusmenetelmät

Classroom learning,
Case learning,
Processive learning, interactive discussions
Independent stydy
Group studies

Oppimateriaalit

Course material in Tabula and relevant / articles / magazines / literature / media / interviews / web , more to be described in Tabula
Book: Operations Management, Slack, Chambers et al, (2010)

Opiskelijan ajankäyttö ja kuormitus

According to TAMK schedule, ECT credits and Tabula timing instructions
Contact lessons, independent study and group assignments

Sisällön jaksotus

details to be reviewed in 1st lesson (tbd in Tabula)

Toteutuksen valinnaiset suoritustavat

No alternative simplementations

Harjoittelu- ja työelämäyhteistyö

Project work / project case study

Kansainvälisyys

Cases and discussion, global operational business environment

Lisätietoja opiskelijoille

N.A

Arviointikriteerit - tyydyttävä (1-2) (Ei käytössä, kts Opintojakson Arviointikriteerit ylempänä)

1-2
Student participation has been on adequate level based on course schedule
Student has the basic understanding on Operations management in general
Student has demonstrated basic skills by submitting required tasks and asignments during the course

Arviointikriteerit - hyvä (3-4) (Ei käytössä, kts Opintojakson Arviointikriteerit ylempänä)

3-4 In addition:
Student's participation has been active during contact lessons and online between lessons.
Student understand in good level operative roles, tasks and challenges
Student can apply the knowledge in verbal conversations and written deliverables
Student is capable of applying all the acquired knowledge in to relevant, working life situations

Arviointikriteerit - kiitettävä (5) (Ei käytössä, kts Opintojakson Arviointikriteerit ylempänä)

5
Student has actively partipated and contributed to course implementation
Student has professional level of knowledge and wide understanding of operational model of different organisations
Student has demonstrated high skill level in operational management and created value and shared information to other partipants
Student is exceptionally capable of applying all the acquired knowledge in to relevant, working life situations