Cross Cultural Management (5 cr)

Objectives (course unit)

This course aims at enabling students to operate effectively in culturally diverse business environments and equipping them with relevant skills for multicultural projects. Students will acquire skills and competence to comprehend diverse communication patterns and other forms of diversity based on different levels of culture that exist in various multicultural contexts. One key aspect of the course is the study of the influence of culture on consumer behavior so that students can examine how company adapts to international market diversity. Students will have an overview of cross cultural management, multicultural projects and project teams and task and process strategies for managing multicultural teams.

After completing the course, the students will be able to:
- have an overview of cross-cultural management and multicultural project teams and on task and process strategies for managing multicultural teams
- appreciate intercultural management as an inter-related system in which a number of interdisciplinary tasks are coordinated and aligned with overall strategies
- have interpersonal, intercultural communication, teamwork and presentation skills required in multicultural teams and cross cultural tourism business projects
- value cultural diversity as an asset in projects and draw benefits from it
- act as a team member in a multicultural project team in the field of tourism business.

Location and time

Kerran viikossa 3 t. Keskiviikkona tai Torstaina. Opetus tapahtuu etänä

Exam schedules

Weekly cases with growing difficult level. Individual summary. There is not a final exam

Assessment scale

0-5

Teaching methods

The course is in english. Liko students and other (IB, exchange students and so on) can partecipate.
Methods: Indivudual and group work. Extensive use of the case method

Learning materials

The students will be informed about the course materials at the beginning of the course

Student workload

The overall student workload is about 130 hours:
individual work about 90 h.
group work about 40 h.

Content scheduling

cross cultural understnding in diferent busines situations
cross cultural influence on:
- business negotiations
- communication and marketing
- decision making processes

Practical training and working life cooperation

Different level of international business case studies. Individual and group work are centered in solving the business cases

International connections

All course and the cases are in English. Multicultural group works

Further information

The learning and communication platforms are moodle and zoom

Assessment criteria - fail (0) (Not in use, Look at the Assessment criteria above)

Understanding of the problem(s) related to the content of the course needed extensive improvement.
Team was inconsistent in clearly presenting its analysis.

Assessment criteria - satisfactory (1-2) (Not in use, Look at the Assessment criteria above)

Understanding of the problem(s) related to the content of the course needed improvement and/ or the team was inconsistent in clearly presenting its analysis.

Assessment criteria - good (3-4) (Not in use, Look at the Assessment criteria above)

The students demonstrated a good understanding of the problem(s) related to the content of the course. Team did a good job of clearly
presenting its analysis

Assessment criteria - excellent (5) (Not in use, Look at the Assessment criteria above)

The students demonstrated an exceptional understanding
of the problem(s) related to the content of the course. Team did an exceptional job ofclearly presenting its analysis.