Customer-oriented Business Design (7op)
Toteutuksen tunnus: 3B00CX14-3002
Toteutuksen perustiedot
- Ilmoittautumisaika
- 26.11.2018 - 11.01.2019
- Ilmoittautuminen toteutukselle on päättynyt.
- Ajoitus
- 01.01.2019 - 31.07.2019
- Toteutus on päättynyt.
- Laajuus
- 7 op
- Toteutustapa
- Lähiopetus
- Yksikkö
- International Business
- Toimipiste
- TAMK Pääkampus
- Opetuskielet
- englanti
- Koulutus
- Bachelor's Degree Programme in International Business
- Opettajat
- Mari Helenius
- Elina Merviö
- Opintojakso
- 3B00CX14
Osaamistavoitteet (Opintojakso)
Students will learn to use service design methods. They will contact and communicate with their customers and develop their products further with them.
After completing the course the student will be able to
- develop customer-oriented product or service by using different kind of service design methods
- take into account customers’ needs
- contact customers
Sisältö (Opintojakso)
Course content
- How to test customers’ needs and interests?
- How to use tools for designing customer-oriented products and services?
- How to succeed in customer meetings?
Arviointiasteikko
0-5