Managing Multicultural Organizations (5cr)

Objectives (course unit)

Culture is an integral part of everyday organizational life. Understanding culture facilitates organizational success in national- as well as international market. The course is designed to deal with culture and its impact in managing/leading organization made up of people from diverse cultural background.


After completing of the course, students will be able to:

Know culture from different points of view prioritizing the field of management and organization.

Lead multicultural workforce

Build work team/group with people from different cultural background

Deal with cultural differences effectively

Identify culture lenient motivational strategy

Manage cultural tension by engaging empathetic approach

Negotiate globally

Content (course unit)

What is culture?

What is family-, national-, organizational- and business culture?

What are the roots of culture?

How culture influences management and the functioning of an organization?

How to deal with cultural challenges in forming group/team and leading people with diverse cultural background?

What are the crucial issues to remember while negotiating internationally?

Prerequisites (course unit)

First year BBA studies or equivalent studies for the exchange students

Location and time

C2-16

Exam schedules

No test but project, learning diary, presentation and mind mapping

Assessment methods and criteria

Project: 30%
Presentation: 10%
Learning diary: 30%
Mind mapping session: 30%

Assessment scale

0-5

Teaching methods

Contact teaching|study conversation|learning diary|project|presentation

Learning materials

Cultures and organizations : software of the mind : intercultural cooperation and its importance for survival, Hofstede, Geert, 2010 (suggested chapters)
+
Lecture handouts

Student workload

Total time: 27x5 = 135 hours
Contact 8: 25 hours (Presentation session 4 hours)
Project: 25 hours
Reading: 25 hours
Learning diary: 30 hours
Pre-assignment & online activity: 30 hours

Content scheduling

24.10.2018: Opening up the course, multicultural experience & culture from different points of view
31.10.2018: Family-, national-, organizational- and business culture
12.11.2018: Influence of culture on management and organization
14.11.2018: Skills to manage an multicultural organisation & global negotiation skill
19.11.2018: Keys to deal with cultural challenges
21.11.2018: Finalizing & submission of learning diary
28.11.2018: Distance learning on given topic
05.12.2018: Finalizing & submission of group project
10.12.2018: Project presentation
12.12.2018: Mind mapping session & course feedback

Completion alternatives

Talk to the course teacher

Practical training and working life cooperation

Possible & welcome

International connections

Open

Further information

Contact lessons are very important from the learning point of view

Assessment criteria - fail (0) (Not in use, Look at the Assessment criteria above)

Unable to attend to at least 3 lessons & not done the course project

Assessment criteria - satisfactory (1-2) (Not in use, Look at the Assessment criteria above)

Student has achieved the basic objectives of the course. Student is able to present his/her learned theoretical information to course project, learning diary and mind mapping. In addition, student understands and recognizes the fundamental concepts and models of culture. Student has practical information to work in a multicultural organizations and confidence to deal with cultural differences.

Assessment criteria - good (3-4) (Not in use, Look at the Assessment criteria above)

Student has achieved the objectives of the course well although the skills and competences are somewhat in need of further development. Student is able to apply the learned concepts and models in producing course project and writing learning diary. In addition, student presents his/her learning issues in a creative way to mind map. Student actively brings new ideas to required course tasks.

Assessment criteria - excellent (5) (Not in use, Look at the Assessment criteria above)

Student has achieved the objectives of the course outstandingly. Student demonstrates learned concepts, models and ideas excellently in course tasks; project, learning diary & mind map. Student suggests new ideas and practices for managing issues in a multicultural organisation. The student has strong curiosity and ample interest to develop himself/herself for multicultural duties. Student has an out of the box learning attitude.