Practical Training 1 (15cr)

Objectives

Laaja-alaisen osaamisen saavuttamiseksi perusopintoja tukeva harjoittelu tulee suorittaa hotelli- ja ravintola-alan eri työtehtävissä.
Opiskelija saa kokonaiskäsityksen yrityksen toiminnasta. Hän oppii soveltamaan asiakaspalvelun perustietoja käytännön suoritustason tehtäviin.

Content

Type of course
Compulsory

Level of course
Professional studies

Objective of course
To gain extensive skills, the practical training 1 must be completed in various tasks of the hotel and restaurant field. Students will get a general view of the operational environment. They learn to apply basic customer service knowledge in practical work tasks.

Course contents
-SWOT- analysis of their own strengths/weaknesses
-practical training in an enterprise and acquainting with its functions, practical training contract
-making a development plan
-expansion of their professional skills according to their own development plan by working in the practical training enterprise
-reporting according to the instructions on bachelor´s thesis (instructions from the tutoring teacher and in Pirkanmaa Polytechnic´s quality manual)

Teaching methods
-preliminary lecture
-practical work period
-concluding seminar

Assessment methods
-approved SWOT-analysis
-practical training contract
-minimum hours completed according to the collective labour agreement of the field
-passed practical training report
-practical training certificate
-participation in the concluding seminar

Prerequisites
No prerequisites

Required/Recommended reading
Agreed on at the beginning of the course

Name of lecturer
Mr Petteri Tikkanen

Year of study
First or second year

Semester
Autumn or spring semester

Language of instruction
Finnish