Service DesignLaajuus (5 op)

Osaamistavoitteet

Student is able to:

- Define what service design is
- Apply different service design methods
- Design interactive services in a user-centered and co-creative way
- Use analytics to improve the service experience quality

Sisältö

Process, principles, tools and methods, service designer’s role, visual design in digital service design.

Esitietovaatimukset

None