Succesfull Sales Work and Customer Service (5cr)
Course unit code: 3H00CU39
General information
- Credits
- 5 cr
Objectives
The student deepens his/her knowledge in sales work and interaction with the customer.
Content
Sales person's actions at the different phases of the sales process.
Customer service
Development of the sales and customer service person
Prerequisites
2. year studies or similar skills and knowledge.