Total Quality Management 1 (6cr)
Course unit code: E-01145
General information
- Credits
- 6 cr
Objectives
To develop an overview of total quality and to provide an introduction to quality thinking and system prevailing principles.
Content
Quality resources and planning, total quality managment systems, quality improvement tools and technigues, continual improvement through self assessment and benchmarking.
Further information
Literature: Will be announced in the befinning of the course. Educational methods: teach-in, demonstrations, series of lectures, self study/distance learning, assignments, practical work, coursework, exam, collective learning, group exam and seminar. Prerequisites: E-12171. Language of instruction: English. Study year: 3-4.