Total Quality Management 1 (6op)
Opintojakson tunnus: E-01145
Opintojakson perustiedot
- Laajuus
- 6 op
Osaamistavoitteet
To develop an overview of total quality and to provide an introduction to quality thinking and system prevailing principles.
Sisältö
Quality resources and planning, total quality managment systems, quality improvement tools and technigues, continual improvement through self assessment and benchmarking, business risk management.
Lisätiedot
Literature: Will be announced in the befinning of the course. Educational methods: teach-in, demonstrations, series of lectures, self study/distance learning, assignments, coursework, exam, collective learning and seminar. Prerequisites: E-12171. Language of instruction: English. Study year: 3-4.