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Operations Management in Digital WorldLaajuus (5 cr)

Code: 3B00GQ70

Credits

5 op

Objectives

The course aims to explore the intersection of traditional operational principles and current digital technologies. Students will become familiar with strategies for optimizing processes in the production of goods and services. In addition, they will learn the importance of utilizing technology to enhance efficiency, and the impact of industry 4.0 in modern business environments.

After completing the course, the student will be able to:
• understand the foundational principles of operations management and identify key drivers and components of the digital landscape in modern business.
• evaluate the impact of emerging technologies and recognize opportunities for their integration into operational frameworks.
• identify and analyze common challenges faced in the implementation of digital solutions within an operation.
• collaborate on group projects related to process improvement that support strategic utilization of digital solutions to support processes.

Content

The contents include the followings:
• Operations and productivity
• Forecasting, design
• Aggregate planning and MRP
• Lean, process development
• Digital tools, integration, strategy, performance
• Opportunities and challenges of digital tool utilization

Prerequisites

None.

Assessment criteria, satisfactory (1-2)

The student is able to recognise and analyse the organisation's processes and how they work together. The student understands the basic methodology of how to improve the processes' efficiency and their added value to both internal and external stakeholders. The student understands the importance of collaboration and streamlined flow among relevant stakeholders. The student has basic knowledge on the industry 4.0 landscape and the impact that modern technology has in supporting operational processes. The student has a limited ability to plan and steer an organisation's processes.

Assessment criteria, good (3-4)

The student is able to map an organisation's processes, both internal and external. The student is familiar with tools and methods for which they can independently apply in various operations management situations. The student knows how and where to acquire relevant information needed for analysis, improvement, and management of an organisation's processes. The student understands the industry 4.0 business environment and can identify areas for which digital tool utilization can support processes and increase efficiency.

Assessment criteria, excellent (5)

The student is able to map an organisation’s internal/external processes and can identify areas where the operation can utilize digital solutions to adapt to the industry 4.0 standard. The student knows several relevant tools that can be applied in various operations anagement situations. The student knows how and where to acquire relevant information needed for analysis, improvement, and management of an organisation's processes. The student is capable of adapting to changed requirements depending on which of the life-cycle stages the concerned processes are currently in. The student also understands how the processes are linked tosupporting ERP-systems.

Further information

Implementation plan.

Enrolment period

02.07.2025 - 07.09.2025

Timing

01.09.2025 - 30.11.2025

Credits

5 op

Mode of delivery

Contact teaching

Unit

International Business

Campus

TAMK Main Campus

Teaching languages
  • English
Degree programmes
  • Bachelor's Degree Programme in International Business
Teachers
  • Katri Koli
Person in charge

Katri Koli

Groups
  • 24IB
    International Business, syksy 2024, kaikki
  • 23IB
    International Business, syksy 2023, kaikki
  • 25KVHN2
    Exchange Students International Business autumn 2025

Objectives (course unit)

The course aims to explore the intersection of traditional operational principles and current digital technologies. Students will become familiar with strategies for optimizing processes in the production of goods and services. In addition, they will learn the importance of utilizing technology to enhance efficiency, and the impact of industry 4.0 in modern business environments.

After completing the course, the student will be able to:
• understand the foundational principles of operations management and identify key drivers and components of the digital landscape in modern business.
• evaluate the impact of emerging technologies and recognize opportunities for their integration into operational frameworks.
• identify and analyze common challenges faced in the implementation of digital solutions within an operation.
• collaborate on group projects related to process improvement that support strategic utilization of digital solutions to support processes.

Content (course unit)

The contents include the followings:
• Operations and productivity
• Forecasting, design
• Aggregate planning and MRP
• Lean, process development
• Digital tools, integration, strategy, performance
• Opportunities and challenges of digital tool utilization

Prerequisites (course unit)

None.

Further information (course unit)

Implementation plan.

Assessment criteria, satisfactory (1-2) (course unit)

The student is able to recognise and analyse the organisation's processes and how they work together. The student understands the basic methodology of how to improve the processes' efficiency and their added value to both internal and external stakeholders. The student understands the importance of collaboration and streamlined flow among relevant stakeholders. The student has basic knowledge on the industry 4.0 landscape and the impact that modern technology has in supporting operational processes. The student has a limited ability to plan and steer an organisation's processes.

Assessment criteria, good (3-4) (course unit)

The student is able to map an organisation's processes, both internal and external. The student is familiar with tools and methods for which they can independently apply in various operations management situations. The student knows how and where to acquire relevant information needed for analysis, improvement, and management of an organisation's processes. The student understands the industry 4.0 business environment and can identify areas for which digital tool utilization can support processes and increase efficiency.

Assessment criteria, excellent (5) (course unit)

The student is able to map an organisation’s internal/external processes and can identify areas where the operation can utilize digital solutions to adapt to the industry 4.0 standard. The student knows several relevant tools that can be applied in various operations anagement situations. The student knows how and where to acquire relevant information needed for analysis, improvement, and management of an organisation's processes. The student is capable of adapting to changed requirements depending on which of the life-cycle stages the concerned processes are currently in. The student also understands how the processes are linked tosupporting ERP-systems.

Location and time

Sessions on campus according to the schedule in Pakki. Please note that some sessions are reserved for independent work (no lecture). Details shared in the first lesson.

Exam schedules

No exam, grade based on given assignments

Assessment methods and criteria

Grading is based on
- Activity in lessons and group work
- Given assignments

Details given in the first lesson

Assessment scale

0-5

Teaching methods

- Lectures and workshops
- Flipped learning
- Collaborative learning (group work)
- Individual study and reflection

Learning materials

Course book: Operations Management by Slack et al. (multiple versions available)
Other materials available in Moodle

Student workload

5 credit points (27 hours per credit point)

Students are expected to:
- Attend class sessions
- Participate actively in group discussions and activities
- Complete given assignments
- Study materials given to them on their own time

Content scheduling

Initial plan:
- Introduction to Operations Management (OM)
- Operations strategy and performance
- Process design and layouts
- Planning and control
- Lean operations
- OM in digital world
- Final presentations about the case project

Details given in the first lesson

Completion alternatives

N/A

Practical training and working life cooperation

Project work / project case study relates to a real world business (no actual company involved)

International connections

Cases and discussion relate to global operational business environment

Further information

N/A

Enrolment period

02.08.2025 - 07.09.2025

Timing

01.09.2025 - 30.11.2025

Credits

5 op

Mode of delivery

Contact teaching

Unit

International Business

Campus

TAMK Main Campus

Teaching languages
  • English
Degree programmes
  • Bachelor's Degree Programme in International Business
Teachers
  • Katri Koli
Person in charge

Katri Koli

Groups
  • 24IB
    International Business, syksy 2024, kaikki
  • 23IB
    International Business, syksy 2023, kaikki
  • 25KVHN2
    Exchange Students International Business autumn 2025

Objectives (course unit)

The course aims to explore the intersection of traditional operational principles and current digital technologies. Students will become familiar with strategies for optimizing processes in the production of goods and services. In addition, they will learn the importance of utilizing technology to enhance efficiency, and the impact of industry 4.0 in modern business environments.

After completing the course, the student will be able to:
• understand the foundational principles of operations management and identify key drivers and components of the digital landscape in modern business.
• evaluate the impact of emerging technologies and recognize opportunities for their integration into operational frameworks.
• identify and analyze common challenges faced in the implementation of digital solutions within an operation.
• collaborate on group projects related to process improvement that support strategic utilization of digital solutions to support processes.

Content (course unit)

The contents include the followings:
• Operations and productivity
• Forecasting, design
• Aggregate planning and MRP
• Lean, process development
• Digital tools, integration, strategy, performance
• Opportunities and challenges of digital tool utilization

Prerequisites (course unit)

None.

Further information (course unit)

Implementation plan.

Assessment criteria, satisfactory (1-2) (course unit)

The student is able to recognise and analyse the organisation's processes and how they work together. The student understands the basic methodology of how to improve the processes' efficiency and their added value to both internal and external stakeholders. The student understands the importance of collaboration and streamlined flow among relevant stakeholders. The student has basic knowledge on the industry 4.0 landscape and the impact that modern technology has in supporting operational processes. The student has a limited ability to plan and steer an organisation's processes.

Assessment criteria, good (3-4) (course unit)

The student is able to map an organisation's processes, both internal and external. The student is familiar with tools and methods for which they can independently apply in various operations management situations. The student knows how and where to acquire relevant information needed for analysis, improvement, and management of an organisation's processes. The student understands the industry 4.0 business environment and can identify areas for which digital tool utilization can support processes and increase efficiency.

Assessment criteria, excellent (5) (course unit)

The student is able to map an organisation’s internal/external processes and can identify areas where the operation can utilize digital solutions to adapt to the industry 4.0 standard. The student knows several relevant tools that can be applied in various operations anagement situations. The student knows how and where to acquire relevant information needed for analysis, improvement, and management of an organisation's processes. The student is capable of adapting to changed requirements depending on which of the life-cycle stages the concerned processes are currently in. The student also understands how the processes are linked tosupporting ERP-systems.

Location and time

Sessions on campus according to the schedule in Pakki. Please note that some sessions are reserved for independent work (no lecture). Details shared in the first lesson.

Exam schedules

No exam, grade based on given assignments

Assessment methods and criteria

Grading is based on
- Activity in lessons and group work
- Given assignments

Details given in the first lesson

Assessment scale

0-5

Teaching methods

- Lectures and workshops
- Flipped learning
- Collaborative learning (group work)
- Individual study and reflection

Learning materials

Course book: Operations Management by Slack et al. (multiple versions available)
Other materials available in Moodle

Student workload

5 credit points (27 hours per credit point)

Students are expected to:
- Attend class sessions
- Participate actively in group discussions and activities
- Complete given assignments
- Study materials given to them on their own time

Content scheduling

Initial plan:
- Introduction to Operations Management (OM)
- Operations strategy and performance
- Process design and layouts
- Planning and control
- Lean operations
- OM in digital world
- Final presentations about the case project

Details given in the first lesson

Completion alternatives

N/A

Practical training and working life cooperation

Project work / project case study relates to a real world business (no actual company involved)

International connections

Cases and discussion relate to global operational business environment

Further information

N/A