Operations Management in Digital WorldLaajuus (5 cr)
Code: 3B00GQ70
Credits
5 op
Objectives
The course aims to explore the intersection of traditional operational principles and current digital technologies. Students will become familiar with strategies for optimizing processes in the production of goods and services. In addition, they will learn the importance of utilizing technology to enhance efficiency, and the impact of industry 4.0 in modern business environments.
After completing the course, the student will be able to:
• understand the foundational principles of operations management and identify key drivers and components of the digital landscape in modern business.
• evaluate the impact of emerging technologies and recognize opportunities for their integration into operational frameworks.
• identify and analyze common challenges faced in the implementation of digital solutions within an operation.
• collaborate on group projects related to process improvement that support strategic utilization of digital solutions to support processes.
Content
The contents include the followings:
• Operations and productivity
• Forecasting, design
• Aggregate planning and MRP
• Lean, process development
• Digital tools, integration, strategy, performance
• Opportunities and challenges of digital tool utilization
Prerequisites
None.
Assessment criteria, satisfactory (1-2)
The student is able to recognise and analyse the organisation's processes and how they work together. The student understands the basic methodology of how to improve the processes' efficiency and their added value to both internal and external stakeholders. The student understands the importance of collaboration and streamlined flow among relevant stakeholders. The student has basic knowledge on the industry 4.0 landscape and the impact that modern technology has in supporting operational processes. The student has a limited ability to plan and steer an organisation's processes.
Assessment criteria, good (3-4)
The student is able to map an organisation's processes, both internal and external. The student is familiar with tools and methods for which they can independently apply in various operations management situations. The student knows how and where to acquire relevant information needed for analysis, improvement, and management of an organisation's processes. The student understands the industry 4.0 business environment and can identify areas for which digital tool utilization can support processes and increase efficiency.
Assessment criteria, excellent (5)
The student is able to map an organisation’s internal/external processes and can identify areas where the operation can utilize digital solutions to adapt to the industry 4.0 standard. The student knows several relevant tools that can be applied in various operations anagement situations. The student knows how and where to acquire relevant information needed for analysis, improvement, and management of an organisation's processes. The student is capable of adapting to changed requirements depending on which of the life-cycle stages the concerned processes are currently in. The student also understands how the processes are linked tosupporting ERP-systems.
Further information
Implementation plan.
Enrolment period
02.07.2025 - 07.09.2025
Timing
01.09.2025 - 30.11.2025
Credits
5 op
Mode of delivery
Contact teaching
Unit
International Business
Campus
TAMK Main Campus
Teaching languages
- English
Degree programmes
- Bachelor's Degree Programme in International Business
Teachers
- Katri Koli
Person in charge
Katri Koli
Groups
-
24IBInternational Business, syksy 2024, kaikki
-
23IBInternational Business, syksy 2023, kaikki
-
25KVHN2Exchange Students International Business autumn 2025
Objectives (course unit)
The course aims to explore the intersection of traditional operational principles and current digital technologies. Students will become familiar with strategies for optimizing processes in the production of goods and services. In addition, they will learn the importance of utilizing technology to enhance efficiency, and the impact of industry 4.0 in modern business environments.
After completing the course, the student will be able to:
• understand the foundational principles of operations management and identify key drivers and components of the digital landscape in modern business.
• evaluate the impact of emerging technologies and recognize opportunities for their integration into operational frameworks.
• identify and analyze common challenges faced in the implementation of digital solutions within an operation.
• collaborate on group projects related to process improvement that support strategic utilization of digital solutions to support processes.
Content (course unit)
The contents include the followings:
• Operations and productivity
• Forecasting, design
• Aggregate planning and MRP
• Lean, process development
• Digital tools, integration, strategy, performance
• Opportunities and challenges of digital tool utilization
Prerequisites (course unit)
None.
Further information (course unit)
Implementation plan.
Assessment criteria, satisfactory (1-2) (course unit)
The student is able to recognise and analyse the organisation's processes and how they work together. The student understands the basic methodology of how to improve the processes' efficiency and their added value to both internal and external stakeholders. The student understands the importance of collaboration and streamlined flow among relevant stakeholders. The student has basic knowledge on the industry 4.0 landscape and the impact that modern technology has in supporting operational processes. The student has a limited ability to plan and steer an organisation's processes.
Assessment criteria, good (3-4) (course unit)
The student is able to map an organisation's processes, both internal and external. The student is familiar with tools and methods for which they can independently apply in various operations management situations. The student knows how and where to acquire relevant information needed for analysis, improvement, and management of an organisation's processes. The student understands the industry 4.0 business environment and can identify areas for which digital tool utilization can support processes and increase efficiency.
Assessment criteria, excellent (5) (course unit)
The student is able to map an organisation’s internal/external processes and can identify areas where the operation can utilize digital solutions to adapt to the industry 4.0 standard. The student knows several relevant tools that can be applied in various operations anagement situations. The student knows how and where to acquire relevant information needed for analysis, improvement, and management of an organisation's processes. The student is capable of adapting to changed requirements depending on which of the life-cycle stages the concerned processes are currently in. The student also understands how the processes are linked tosupporting ERP-systems.
Location and time
Sessions on campus according to the schedule in Pakki. Please note that some sessions are reserved for independent work (no lecture). Details shared in the first lesson.
Exam schedules
No exam, grade based on given assignments
Assessment methods and criteria
Grading is based on
- Activity in lessons and group work
- Given assignments
Details given in the first lesson
Assessment scale
0-5
Teaching methods
- Lectures and workshops
- Flipped learning
- Collaborative learning (group work)
- Individual study and reflection
Learning materials
Course book: Operations Management by Slack et al. (multiple versions available)
Other materials available in Moodle
Student workload
5 credit points (27 hours per credit point)
Students are expected to:
- Attend class sessions
- Participate actively in group discussions and activities
- Complete given assignments
- Study materials given to them on their own time
Content scheduling
Initial plan:
- Introduction to Operations Management (OM)
- Operations strategy and performance
- Process design and layouts
- Planning and control
- Lean operations
- OM in digital world
- Final presentations about the case project
Details given in the first lesson
Completion alternatives
N/A
Practical training and working life cooperation
Project work / project case study relates to a real world business (no actual company involved)
International connections
Cases and discussion relate to global operational business environment
Further information
N/A
Enrolment period
02.08.2025 - 07.09.2025
Timing
01.09.2025 - 30.11.2025
Credits
5 op
Mode of delivery
Contact teaching
Unit
International Business
Campus
TAMK Main Campus
Teaching languages
- English
Degree programmes
- Bachelor's Degree Programme in International Business
Teachers
- Katri Koli
Person in charge
Katri Koli
Groups
-
24IBInternational Business, syksy 2024, kaikki
-
23IBInternational Business, syksy 2023, kaikki
-
25KVHN2Exchange Students International Business autumn 2025
Objectives (course unit)
The course aims to explore the intersection of traditional operational principles and current digital technologies. Students will become familiar with strategies for optimizing processes in the production of goods and services. In addition, they will learn the importance of utilizing technology to enhance efficiency, and the impact of industry 4.0 in modern business environments.
After completing the course, the student will be able to:
• understand the foundational principles of operations management and identify key drivers and components of the digital landscape in modern business.
• evaluate the impact of emerging technologies and recognize opportunities for their integration into operational frameworks.
• identify and analyze common challenges faced in the implementation of digital solutions within an operation.
• collaborate on group projects related to process improvement that support strategic utilization of digital solutions to support processes.
Content (course unit)
The contents include the followings:
• Operations and productivity
• Forecasting, design
• Aggregate planning and MRP
• Lean, process development
• Digital tools, integration, strategy, performance
• Opportunities and challenges of digital tool utilization
Prerequisites (course unit)
None.
Further information (course unit)
Implementation plan.
Assessment criteria, satisfactory (1-2) (course unit)
The student is able to recognise and analyse the organisation's processes and how they work together. The student understands the basic methodology of how to improve the processes' efficiency and their added value to both internal and external stakeholders. The student understands the importance of collaboration and streamlined flow among relevant stakeholders. The student has basic knowledge on the industry 4.0 landscape and the impact that modern technology has in supporting operational processes. The student has a limited ability to plan and steer an organisation's processes.
Assessment criteria, good (3-4) (course unit)
The student is able to map an organisation's processes, both internal and external. The student is familiar with tools and methods for which they can independently apply in various operations management situations. The student knows how and where to acquire relevant information needed for analysis, improvement, and management of an organisation's processes. The student understands the industry 4.0 business environment and can identify areas for which digital tool utilization can support processes and increase efficiency.
Assessment criteria, excellent (5) (course unit)
The student is able to map an organisation’s internal/external processes and can identify areas where the operation can utilize digital solutions to adapt to the industry 4.0 standard. The student knows several relevant tools that can be applied in various operations anagement situations. The student knows how and where to acquire relevant information needed for analysis, improvement, and management of an organisation's processes. The student is capable of adapting to changed requirements depending on which of the life-cycle stages the concerned processes are currently in. The student also understands how the processes are linked tosupporting ERP-systems.
Location and time
Sessions on campus according to the schedule in Pakki. Please note that some sessions are reserved for independent work (no lecture). Details shared in the first lesson.
Exam schedules
No exam, grade based on given assignments
Assessment methods and criteria
Grading is based on
- Activity in lessons and group work
- Given assignments
Details given in the first lesson
Assessment scale
0-5
Teaching methods
- Lectures and workshops
- Flipped learning
- Collaborative learning (group work)
- Individual study and reflection
Learning materials
Course book: Operations Management by Slack et al. (multiple versions available)
Other materials available in Moodle
Student workload
5 credit points (27 hours per credit point)
Students are expected to:
- Attend class sessions
- Participate actively in group discussions and activities
- Complete given assignments
- Study materials given to them on their own time
Content scheduling
Initial plan:
- Introduction to Operations Management (OM)
- Operations strategy and performance
- Process design and layouts
- Planning and control
- Lean operations
- OM in digital world
- Final presentations about the case project
Details given in the first lesson
Completion alternatives
N/A
Practical training and working life cooperation
Project work / project case study relates to a real world business (no actual company involved)
International connections
Cases and discussion relate to global operational business environment
Further information
N/A