Organizational Communication (4op)

Osaamistavoitteet

This course covers various aspects of organizational communication, including theoretical background and practical communication activities. It deals with written, verbal and non-verbal communication, focusing on clarity and appropriateness in all situations.

After completing the course, the students will be able to:

Demonstrate familiarity with theories of organizational communication.
Adapt their communication style according to a range of interpersonal factors, such as relative status, degree of familiarity, and cultural norms.
Use spoken English and non-verbal language effectively in face-to-face communication.
Produce written English texts which meet set norms regarding lay-out, organization, and accuracy.
Learn the basics of public relations

Sisältö

What are the essentials for effective organizational communication?
What are internal communications and public relations?
With what communities, groups and individuals do organizations need to communicate?
What factors affect the appropriate degree of formality and level of detail required in both face-to-face and written communication?
What are the different channels, communication vehicles and activities needed?
What discourse types and communication tools are typically used in organizational communication?
How to measure success in communication?