Theories and Methods of Client Work ILaajuus (10 cr)

Objectives

In this course, we delve into empirically effective methods for client work. The focus lies on professional interaction, dialogue, and art-based techniques, which are functionally practiced during the course.

Upon completing the course, the student will:
• Grasp the theoretical foundation and context of client work, be familiar with the key theoretical approaches and frameworks in client work, and be able to reflect on their significance in client practice
• Understand the fundamentals of professional interaction
• Be knowledgeable about the basics of dialogic encounters and be able to apply dialogue in various coaching scenarios with individuals and groups, both in face-to-face and online meetings
• Recognize the importance of art-based and experiential methods in the work of a social worker, particularly in promoting participation, community, and everyday functioning
• Be proficient in using client work methods, tools, and/or approaches for developing their professional identity

Content

• Familiarize themselves with research-based social work methods and theory
• Develop skills in professional interaction and dialogue
• Explore art-based methods (music, drama, visual, and physical expression), share experiences, and understand principles of emotional work
• Engage in practical exercises.

Assessment criteria, satisfactory (1-2)

Student
• can describe phenomena related to goals, theory, and define fundamental concepts
• has not justified choices, solutions, or theoretical perspectives thoroughly; theoretical reasoning is straightforward

Assessment criteria, good (3-4)

Student
• can apply theory and concepts, and organize information in relation to each other
• can narrow down problems and tasks, as well as justify solutions and choices
• can evaluate matters and examine them from different perspectives

Assessment criteria, excellent (5)

Student
• can analyze information and actions, connecting them to a professional context
• can find improvement opportunities and justify various approaches and alternative solutions
• can creatively devise new solutions or combine existing ones