Study Guide

Objectives (course unit)

This course covers the basics of change management with consideration of international context.
Students will acquire an understanding of the fundamental concepts and principles of change
management. In addition, they will be introduced to primary and supporting processes that can drive change in a multicultural, international setting.
After completing the course, the participants will be able to:
• Understand the fundamental concepts and principles of change management
• Analyze the need for changes in business processes
• Conceptualize the relationship between management and operational employees that allow for the change process
• Classify factors that may hinder or excel change, while being able to ideate solutions accordingly
• Understand the process of change in the business environment
• Describe an organization’s functions and identify appropriate change models
• Communicate value of change while navigating a multicultural setting

Content (course unit)

Contents:
• Cultural aspects (organization context)
• Introduction to change management
• Organizational metaphors, past and present
• Change management concepts, historical and contemporary approach
• Supporting processes to drive change
• Crisis/conflict as sources of change
• Managers role in change

Prerequisites (course unit)

None.

Further information (course unit)

Free-choice studies.
Online sessions taught by lecturers. The aim is to offer students the opportunity to receive insights on selected themes from a combination of pedagogical approaches while working in international teams from different countries.
This course will include both theoretical and practical knowledge in the context of working on
case studies in international teams. This approach will enable the development of
international collaboration skills and enhance theoretical and practical experience in an ever-changing corporate environment. Students will be required to actively participate in online
lectures, collaborate on assigned case studies and meet all requirements in accordance with
set assessment criteria.

Teaching methods:
• Online lectures and discussion
• Flipped class sessions
• Inquiry-based learning
• Collaborative learning

Teaching material:
• Presentation material
• Articles
• Case studies
• Videos
• Assigned books
• Other materials provided by the instructors

Assessment criteria, satisfactory (1-2) (course unit)

The student achieves the course objectives.
He/she understands some of the fundamental
concepts and principles of change management,
as well as the primary and supporting functions
that drive change. The student can identify
potential risks of the change process. The
student can communicate value in change and
applies course themes to assignments.

Assessment criteria, good (3-4) (course unit)

The student achieves the course objectives well.
He/she understands the fundamental concepts
and principles of change management, as well
as the primary and supporting functions that
drive change. The student is able to identify
potential risks of the change process, as well as
ideate appropriate responses. The student can
communicate value in change and applies
course themes to assignments. The individual’s
contribution in the class and team are consistent.

Assessment criteria, excellent (5) (course unit)

The student achieves the course objectives
excellently. He/she masters the fundamental
concepts and principles of change management,
as well as the primary and supporting functions
that drive change. The student is able to identify
potential risks of the change process, as well as
ideate appropriate responses. The student can
communicate value in change in various ways
and applies course themes to assignments in an
exemplary manner. The individual’s contribution
in the class and team are consistent and of
quality.

Assessment scale

0-5