Planning Services and Service-Based Business ModelsLaajuus (5 cr)
Course unit code: 3H00DZ67
General information
- Credits
- 5 cr
Objectives
The student knows the types and grouping of service business and the service business models.
He/she can plan services and apply service design.
Content
Models of service business
Planning of services
Service process
Service design
Productization
Assessment criteria, satisfactory (1-2)
Satisfactory
Assessment criteria, good (3-4)
Good
Assessment criteria, excellent (5)
Excellent