Servicescape Design (5 cr)

Objectives (course unit)

Students are able
- to recognise the different phases of a construction project and can understand multisensory service scape design as a whole
- work in a co-operation with multidisciplinary design group
- to pay attention to results that are gaining well-being at work and also improving business

Content (course unit)

WHAT functional space planning means?
WHY service scape design that supports customer experience is important?
HOW I improve interaction in a multidisciplinary design workgroup?

Assessment criteria, satisfactory (1-2) (course unit)

Student can recognise and define field related phenomena and service scape design.
Student is able to work in a multidisciplinary design group under supervision.
Student considers and assesses things from his/hers choices.

Assessment criteria, good (3-4) (course unit)

Student structures service scape design in a professional context and is able to choose the most suitable option from different alternatives for multisensory service scape design and reason it.
Student can solve problems that concerns interaction in a multidisciplinary design workgroup.
Student can cooperate responsibly and follows the important courses of action in the service-field.

Assessment criteria, excellent (5) (course unit)

Student understands service space design and relates it to the professional context. Student knows how to search different solutions for a multisensory service scape design.
Student is able to try new operational models for improving interaction in a multidisciplinary design group.
Student works responsibly and in a commited manner considering the community and service field requirements and needs.

Assessment criteria, pass/fail (course unit)

Student can not recognise the concept of service scape design and is not able to attend and work in a multidisciplinary design work group.

Exam schedules

Sovitaan opintojakson aloituksessa.

Assessment scale

0-5

Teaching methods

luennot
yritysvieraiden esitykset
projektityö

Learning materials

Materiaali on Moodlessa

Student workload

5x27h =135h opiskelijan työtä
kontaktiopetukseen osallistuminen ja
opettajan ryhmäkohtaiseen ohjaukseen osallistuminen
opiskelijan itsenäinen työskentely ja oman ryhmän kanssa työskentely ryhmän aikataulun mukaisesti

Completion alternatives

Ahot-osaamisen näyttö
Ahot-hakemus hyvähot-järjestelmään 16.8.2020 mennessä.
Ahot -osaamisen näyttö 28. tai 29.8.2020 päivä tarkentuu elokuussa.

Practical training and working life cooperation

Opintojaksolla on ulkopuolisia asiantuntijavieraita.

Further information

Toteusmuoto voi olla 100% virtuaalinen. Toteutustapa vahvistuu elokuussa, kun tiedetään koronaohjeistus ja TAMKin linjaukset.