Global Operations Management (5 op)

Osaamistavoitteet (Opintojakso)

In this course, the participants will gain basic understanding of traditional and LEAN operations management by working on organizational development cases in small groups.

After completing the course, the participants will be able to:
• Describe an organizational development case as a process
• Create a plan on how to improve the processes of working life cases
• Identify operations management related trends, e.g. digitalization and corporate social responsibility

Sisältö (Opintojakso)

• Organizational development case in small groups
• Introduction to operations management
• Operations strategy
• Process design and efficiency
• Process monitoring and control
• Process improvement
• Current trends in operations management

Arviointikriteerit, tyydyttävä (1-2) (Opintojakso)

The student is able to name and explain the core concepts of process design and improvement,  operations management and  LEAN.  The student uses basic process design principles and operations management principles in a "cookbook" manner. The student is able to  give and receive feedback related to operations management ,  collaborates in a small group on operations management related tasks  and takes responsibility of own studies related to operations management.

Arviointikriteerit, hyvä (3-4) (Opintojakso)

The student can explain how to apply the core concepts of process design and improvement. The student is able to compare traditional and LEAN operations management principles, explain how to create operations strategy in a continuously changing environment and  how to apply process control. The student is able to apply the core concepts of process design and improvement on working life cases, plan and implement LEAN initiatives for working life cases, and plan and manage process improvement projects. The student is able to give and receive constructive feedback related to operations management,  develop collaborative actions in a small group concerning operations management related tasks and takes responsibility of own studies and group work related to operations management.

Arviointikriteerit, kiitettävä (5) (Opintojakso)

The student analyses systematically the need for process improvement by using appropriate tools and methods. The student uses additional and recent research papers to extend knowledge of operations management, operations strategy and LEAN management. The student applies the core concepts of process design and improvement in a systematic manner on working life cases, justifies the use of LEAN methods for working life cases and the use of process improvement methods for working life cases. The student is able to use feedback to grow professionally in the field of operations management,  develop creative and constructive working methods to solve operations management related tasks individually and in small groups and commits oneself to own studies and group work related to operations management beyond the ordinary level (3-4) requirements . 

Aika ja paikka

Fully online

ZOOM meetings with the teachers
• All about the GOM course 28.1.2021
• CSR & LEAN 12.2.2021
• GOM themes & consultation 19.3.2021
• Exam & Final presentations 8.4.2021

Tenttien ja uusintatenttien ajankohdat

Exam & Final presentations 8.4.2021

Arviointimenetelmät ja arvioinnin perusteet

Individual learning diaries/assignments (weight 1/3)
Project work in small groups (weight 1/3)
Exam (weight 1/3)

Arviointiasteikko

0-5

Opiskelumuodot ja opetusmenetelmät

Collaborative online teaching methods including:
- interactive online lessons
- group work
- presentations
- Individual assignments and collaborative learning
- Information searching, reading, writing, reflecting
- video calls in the small groups
- working on real cases

Oppimateriaalit

Martinsuo M. and Blomqvist M. 2010. Process Modeling for Improved Performance. Aalto University
Slack N., Brandon-Jones A. and Johnston R. 2016. Operations Management. Pearson Education
Modig N. and Åhlström P. 2012. This is Lean: Resolving the Efficiency Paradox

Opiskelijan ajankäyttö ja kuormitus

135 hours: 4x4 h interactive online seminars, the rest (119h) individual and small group learning

Sisällön jaksotus

The course will run between 28.1. - 8.4.2021

ZOOM meetings with the teachers
• All about the GOM course 28.1.2021
• CSR & LEAN 12.2.2021
• GOM themes & consultation 19.3.2021
• Exam & Final presentations 8.4.2021

Individual tasks
• PROCESS CONCEPTS (DL 15 Feb 2021)
• EFFICIENCY CONCEPTS (DL 1 Mar 2021)
• CORPORATE SOCIAL RESPONSIBILITY
(DL 15 Mar 2021)
• HOW TO SUCCEED WITH LEAN? (DL 29
Mar 2021)

Development project in the small groups by
using LEAN SIX SIGMA framework
• DEFINE phase (DL 8 Feb 2021)
• MEASURE phase (DL 22 Feb 2021)
• ANALYSE phase (DL 8 Mar 2021)
• IMPROVE phase (DL 22 Mar 2021)
• CONTROL phase (DL 5 Apr 2021)

Toteutuksen valinnaiset suoritustavat

-

Harjoittelu- ja työelämäyhteistyö

-

Kansainvälisyys

-

Lisätietoja opiskelijoille

-

Arviointikriteerit - hylätty (0) (Ei käytössä, kts Opintojakson Arviointikriteerit ylempänä)

The student fails to fullfill the requirements even at the lowest level

Arviointikriteerit - tyydyttävä (1-2) (Ei käytössä, kts Opintojakson Arviointikriteerit ylempänä)

The student is able to name and explain the core concepts of process design and improvement, operations management and LEAN. The student uses basic process design principles and operations management principles in a "cookbook" manner. The student is able to give and receive feedback related to operations management , collaborates in a small group on operations management related tasks and takes responsibility of own studies related to operations management.

Arviointikriteerit - hyvä (3-4) (Ei käytössä, kts Opintojakson Arviointikriteerit ylempänä)

The student can explain how to apply the core concepts of process design and improvement. The student is able to compare traditional and LEAN operations management principles, explain how to create operations strategy in a continuously changing environment and how to apply process control. The student is able to apply the core concepts of process design and improvement on working life cases, plan and implement LEAN initiatives for working life cases, and plan and manage process improvement projects. The student is able to give and receive constructive feedback related to operations management, develop collaborative actions in a small group concerning operations management related tasks and takes responsibility of own studies and group work related to operations management.

Arviointikriteerit - kiitettävä (5) (Ei käytössä, kts Opintojakson Arviointikriteerit ylempänä)

The student analyses systematically the need for process improvement by using appropriate tools and methods. The student uses additional and recent research papers to extend knowledge of operations management, operations strategy and LEAN management. The student applies the core concepts of process design and improvement in a systematic manner on working life cases, justifies the use of LEAN methods for working life cases and the use of process improvement methods for working life cases. The student is able to use feedback to grow professionally in the field of operations management, develop creative and constructive working methods to solve operations management related tasks individually and in small groups and commits oneself to own studies and group work related to operations management beyond the ordinary level (3-4) requirements.