Value-Added Sales and Customer-Centric CRMLaajuus (5 cr)
Course unit code: TK00DI02
General information
- Credits
- 5 cr
- Teaching language
- English
Objectives
Main objectives:
-Gaining practical knowledge of agile CRM and CPM
-Improving the students' sales management and sales coaching skills
-Advancing students' own sales skills to the next level
Content
The students gain knowledge and skills required to operate in a global business environment in various sales-related roles, both strategic and operative.