Study Guide

Objectives (course unit)

This course deals with international issues in social work and global challenges and practices the student's use of English in professional communication.

Student
• deepens their conseptio of global and international issues in social work and is able to understand their local manifestations
• knows the principles and concepts of an anti-racist and culturally sensitive approach, discuss them critically and is able to apply them in their own work
• gains the ability to act as an expert in their own field in a diverse and international work commu-nity and operational environment
• understands English articles in their own field
• can write one’s thesis abstract
• manages demanding interaction situations such as conferences, meetings, and negotiations.

Content (course unit)

• global and local challenges
• anti-racist approach to work and cultural sensitivity
• whiteness norm
• style and language of Academic English
• scientific writing
• authentic scientific texts
• the content and structure of a thesis abstract
• prerequisites Level: Common European Framework for Languages Level B2.2

Assessment criteria, satisfactory (1-2) (course unit)

Assessment criteria, satisfactory (1-2)
The student recognizes the premises and fields of global social work. Knows the principles of anti-racist and culturally sensitive work, but can´t really apply it to their own thinking or to the conseptualisation of social work practices. Can communicate in comprehensible English overall. Can write in comp-rehensible English overall. Shows some awareness of the norms for academic English and scientific writing.

Assessment criteria, good (3-4) (course unit)

In addition to the above: The student is able to apply knowledge related to the intertwining of global and local challenges in their practical work in a versatile manner. The student is able to reflect on the challenges and solutions of diverse and international operating environments. Can communicate fairly clearly in interaction situations requiring academic English. Can write texts that meet the norms for academic English and scientific writing fairly accurately

Assessment criteria, excellent (5) (course unit)

The student has a clear and diverse understanding of the premises of global social work and is able to critically analyse the foundations of the work orientations discussed in the course. The student is able to analyse and utilise current international information for the development of social work and services and is capable of critical theoretical reflection. The application of knowledge and theory in practice is wide-ranging and analytical. Can communicate effortlessly in interaction situations requi-ring academic English. Can write texts that meet the norms for academic English and scientific writing successfully.

Assessment scale

0-5

Objectives (course unit)

This course deals with the changing operating environment and service system of the social sector.

Student
• identifies the key factors in the operating environment and service system in the social sector and identifies areas for their development now and in the near future;
• knows the key legislation and administrative principles governing work in the social field.
• is able to critically analyse societal and global changes and anticipate their social impacts.
• is able to utilise foresight data and methods in the planning and development of renewing welfare services.

Content (course unit)

• the operating environment of the social field and the legislation governing it.
• structure of the social and health care service system and reforms in the near future.
• methods of provision and administrative principles of social services.
• foresight data and its utilisation in service planning.

Assessment criteria, satisfactory (1-2) (course unit)

The Student identifies and is able to describe the key elements of the operating environment and service system in the social sector and the factors influencing their development. Is able to describe the legislation and administrative principles guiding the work in the key social field. Recognises societal and global changes and weak signals, but shows little foresight and application skills in planning and developing the field.

Assessment criteria, good (3-4) (course unit)

The Student is able to analyse the components of the operating environment and service system in the social sector and reflect on factors influencing development. Is able to apply knowledge in the analysis of the operating environment of the field and use foresight data, megatrends and weak signals in planning and development work. Knows and takes into account the legislation and administrative principles of the key field in development work.

Assessment criteria, excellent (5) (course unit)

The Student is able to analyse the components of the social sector's operating environment and service system and critically reflect on factors influencing development. Is able to assess service development needs and opportunities based on foresight data. Is also able to analytically apply the legislation and administrative principles in development work. Demonstrates bold and creative thin-king and a capacity for renewal in the field.

Assessment scale

0-5

Objectives (course unit)

3. Reporting and Evaluating the Thesis (after gate 5 and final evaluation), 5c
Goals and contents
- producing a Master’s thesis and relevant materials, which follow TAMK’s instructions and research ethical principles
- presenting orally the justification and evaluation of the research methods, implementation, and the results of the thesis.

Content (course unit)

Implementation parts depend on the degree programme
- finalising and publishing the Master’s thesis
- creating a poster
- checking for plagiarism – Turnit
- maturity test
- presenting the thesis in the evaluation situation
- written peer evaluation (will there be time for oral evaluation during the presentations also)

Assessment criteria, satisfactory (1-2) (course unit)

Assessment criteria can be found from TAMK's web pages: https://intra.tuni.fi/en/handbook?page=3104. In the thesis guide there is seperate master's thesis assessment criteria. During the process 'Thesis plan' is assessed as failed/passed. In the end of the thesis process failed/passed is turned to a general rating.

Assessment criteria, good (3-4) (course unit)

Assessment criteria can be found from TAMK's web pages: https://intra.tuni.fi/en/handbook?page=3104. In the thesis guide there is seperate master's thesis assessment criteria. During the process 'Thesis plan' is assessed as failed/passed. In the end of the thesis process failed/passed is turned to a general rating.

Assessment criteria, excellent (5) (course unit)

Assessment criteria can be found from TAMK's web pages: https://intra.tuni.fi/en/handbook?page=3104. In the thesis guide there is seperate master's thesis assessment criteria. During the process 'Thesis plan' is assessed as failed/passed. In the end of the thesis process failed/passed is turned to a general rating.

Assessment scale

0-5

Objectives (course unit)

1. Thesis Planning (gates 1-3), 5 cr
Goals and contents
- being able to select and delimit a topic for a working life based thesis, which supports the student’s own learning, and to write a thesis plan according to TAMK’s thesis instructions
- being able to use national and international sources and adhere to copyrights in planning the thesis,
- being able to choose the proper data collection and analysis methods, to consider the matters regarding data protection as well as the ethical principles of the field in question.

Content (course unit)

Implementation parts
- idea paper, data search, preliminary literature review
- thesis plan
- thesis contract/permission
- peer review

Assessment criteria, satisfactory (1-2) (course unit)

Assessment criteria can be found from TAMK's web pages: https://intra.tuni.fi/en/handbook?page=3104. In the thesis guide there is seperate master's thesis assessment criteria. During the process 'Thesis plan' is assessed as failed/passed. In the end of the thesis process failed/passed is turned to a general rating.

Assessment criteria, good (3-4) (course unit)

Assessment criteria can be found from TAMK's web pages: https://intra.tuni.fi/en/handbook?page=3104. In the thesis guide there is seperate master's thesis assessment criteria. During the process 'Thesis plan' is assessed as failed/passed. In the end of the thesis process failed/passed is turned to a general rating.

Assessment criteria, excellent (5) (course unit)

Assessment criteria can be found from TAMK's web pages: https://intra.tuni.fi/en/handbook?page=3104. In the thesis guide there is seperate master's thesis assessment criteria. During the process 'Thesis plan' is assessed as failed/passed. In the end of the thesis process failed/passed is turned to a general rating.

Assessment scale

0-5

Objectives (course unit)

Student:
- Is able to define concept of quality and its dimensions in social services
- knows the principles and process of quality management
- is able to define the concept of effectivity
- is able to independently design quality assurance process and analyze it critically
- knows and identifies the possibilities and limitations for measuring effectivity

Content (course unit)

Contents
Definitions of quality
Quality management, process and methods
The concept of effectivity and impact and related concepts
Impact assessment and its special features in social service and social work
Impact assessment process and its phases (objects, solution, output, result, impact)
Impact assessment as part of decision making process and quality assessment process as part of action

Assessment criteria, satisfactory (1-2) (course unit)

Student knows the principals of quality assurance. Student is able to design impact assessment process and its phases and knows the key methods of assessment in social work field. Student recognizes the importance of quality assurance and impact assessment as part of decisionmaking process and action.

Assessment criteria, good (3-4) (course unit)

Student is able to apply the principals of quality assurance. Student is able to design impact assessment process and its phases and knows the key methods of assessment in social work field. Student is able to analyze the meaning of quality assurance and impact assessment as part of decision making process and action.

Assessment criteria, excellent (5) (course unit)

Student is able to apply and analyze the principals of quality assurance. Student is able to design and develop impact assessment process and its phases and is able to apply and develop assessment methods in his/her work in social work filed. Student is able to argue the use of quality assurance and impact assessment as part of decisionmaking process and embed assessment in the activity. recognizes the importance of quality assurance and impact assessment as part of decision making

Assessment scale

0-5

Objectives (course unit)

Student
- the student is able to apply the basics and opportunities of service counseling, client work practices in the social and health care service system
- the student is able to evaluate the needs of services and support in a comprehensive way together with the client
- the student is able to design and manage customer processes with different service providers and make an overall assessment of the customer process and its impact
- the student is familiar with theoretical and practice-oriented research and new networking practices related to operator collaboration, multidisciplinarity and multidisciplinarity;
- the student is able to work as a social expert in various multidisciplinary teams and networks

Content (course unit)

- values and basis of case management and service coordination
- customer-oriented approach and mentorin/counselling in case management
- service design - prosess
- how to develop case management
- worker and administration angle in case management: self-improvement

Assessment criteria, satisfactory (1-2) (course unit)

Student:
- knows the areas of service co-ordination and the importance of control
- recognizes the process-oriented nature of service control

Assessment criteria, good (3-4) (course unit)

Student:
- can apply client work practices in the social and health service system
- assess, together with the customer, the need for services and support

Assessment criteria, excellent (5) (course unit)

Student:
- innovate and develop new services through customer-driven multi-professional networks
- utilize digital control in service control

Assessment scale

0-5

Objectives (course unit)

This course deals with the theoretical starting points and work orientations of social work as well as ethics and practice research in the social field.

Student
• is able to evaluate and utilize the theoretical starting points of social work
• is able to analyze and implement work orientations in social work
• master the ethical background of the social sector
• master customer orientation
• is able to evaluate different practice studies in the social field and in her own working context

Content (course unit)

• theoretical basis and working orientations of social work.
• social ethics.
• practice research in the social field.

Assessment criteria, satisfactory (1-2) (course unit)

The main topics of the course are covered in assignments. The student recognizes and describes
the theoretical starting points of social work. Identifies concepts, but does not show much about
applying them to one's own thinking or to structuring one's social work practices and perceptions.

Assessment criteria, good (3-4) (course unit)

The main themes of the course are covered. The student is proficient in the theoretical background of social work. Student defines the concepts, and reflects them to their own thinking, experiences and perceptions. The student is able to analyze the work orientations of social work based on theoretical understanding in a comprehensive and versatile way and to apply the knowledge obtained in practice.

Assessment criteria, excellent (5) (course unit)

The student has a clear and diverse understanding of the theoretical background of social work and is able to critically analyze the theoretical basis of social work orientations. The student is able to apply social theory in various contexts and is capable of critical theoretical reflection. The practical application of knowledge and theory is extensive and analytical.

Assessment scale

0-5

Objectives (course unit)

This course deals with current research in social work and utilizes it in professional writing.

Student
• knows and is able to interpret and evaluate contemporary research in social work.
• is able to apply conceptual perspectives in the development of expert activities.
• is able to critically analyze the challenges and opportunities of research and utilize reliable research data.

Content (course unit)

• production and utilization of reliable information.
• writing a professional article/blog.

Assessment criteria, satisfactory (1-2) (course unit)

The student knows the key contemporary research topics in the social work. Identify issues of
disadvantage and inequality that are addressed in a professional article or blog.

Assessment criteria, good (3-4) (course unit)

The student knows the key contemporary research topics in the social work and understands the causes of social problems and risks. Identify and be able to analyze issues of disadvantage and inequality in a professional article or blog.

Assessment criteria, excellent (5) (course unit)

Knows and is able to interpret and evaluate contemporary research in social work, critically analyze the challenges and opportunities of research and analyze the causes of social problems and risks. Critically analyses issues of social disadvantage and inequality in a professional article or blog.

Assessment scale

0-5

Assessment scale

0-5

Objectives (course unit)

This course deals with the changing operating environment and service system of the social sector.

Student
• identifies the key factors in the operating environment and service system in the social sector and identifies areas for their development now and in the near future;
• knows the key legislation and administrative principles governing work in the social field.
• is able to critically analyse societal and global changes and anticipate their social impacts.
• is able to utilise foresight data and methods in the planning and development of renewing welfare services.

Content (course unit)

• the operating environment of the social field and the legislation governing it.
• structure of the social and health care service system and reforms in the near future.
• methods of provision and administrative principles of social services.
• foresight data and its utilisation in service planning.

Assessment criteria, satisfactory (1-2) (course unit)

The Student identifies and is able to describe the key elements of the operating environment and service system in the social sector and the factors influencing their development. Is able to describe the legislation and administrative principles guiding the work in the key social field. Recognises societal and global changes and weak signals, but shows little foresight and application skills in planning and developing the field.

Assessment criteria, good (3-4) (course unit)

The Student is able to analyse the components of the operating environment and service system in the social sector and reflect on factors influencing development. Is able to apply knowledge in the analysis of the operating environment of the field and use foresight data, megatrends and weak signals in planning and development work. Knows and takes into account the legislation and administrative principles of the key field in development work.

Assessment criteria, excellent (5) (course unit)

The Student is able to analyse the components of the social sector's operating environment and service system and critically reflect on factors influencing development. Is able to assess service development needs and opportunities based on foresight data. Is also able to analytically apply the legislation and administrative principles in development work. Demonstrates bold and creative thin-king and a capacity for renewal in the field.

Assessment scale

0-5

Objectives (course unit)

This course deals with international issues in social work and global challenges and practices the student's use of English in professional communication.

Student
• deepens their conseptio of global and international issues in social work and is able to understand their local manifestations
• knows the principles and concepts of an anti-racist and culturally sensitive approach, discuss them critically and is able to apply them in their own work
• gains the ability to act as an expert in their own field in a diverse and international work commu-nity and operational environment
• understands English articles in their own field
• can write one’s thesis abstract
• manages demanding interaction situations such as conferences, meetings, and negotiations.

Content (course unit)

• global and local challenges
• anti-racist approach to work and cultural sensitivity
• whiteness norm
• style and language of Academic English
• scientific writing
• authentic scientific texts
• the content and structure of a thesis abstract
• prerequisites Level: Common European Framework for Languages Level B2.2

Assessment criteria, satisfactory (1-2) (course unit)

Assessment criteria, satisfactory (1-2)
The student recognizes the premises and fields of global social work. Knows the principles of anti-racist and culturally sensitive work, but can´t really apply it to their own thinking or to the conseptualisation of social work practices. Can communicate in comprehensible English overall. Can write in comp-rehensible English overall. Shows some awareness of the norms for academic English and scientific writing.

Assessment criteria, good (3-4) (course unit)

In addition to the above: The student is able to apply knowledge related to the intertwining of global and local challenges in their practical work in a versatile manner. The student is able to reflect on the challenges and solutions of diverse and international operating environments. Can communicate fairly clearly in interaction situations requiring academic English. Can write texts that meet the norms for academic English and scientific writing fairly accurately

Assessment criteria, excellent (5) (course unit)

The student has a clear and diverse understanding of the premises of global social work and is able to critically analyse the foundations of the work orientations discussed in the course. The student is able to analyse and utilise current international information for the development of social work and services and is capable of critical theoretical reflection. The application of knowledge and theory in practice is wide-ranging and analytical. Can communicate effortlessly in interaction situations requi-ring academic English. Can write texts that meet the norms for academic English and scientific writing successfully.

Assessment scale

0-5

Assessment scale

0-5

Objectives (course unit)

Student
- the student is able to apply the basics and opportunities of service counseling, client work practices in the social and health care service system
- the student is able to evaluate the needs of services and support in a comprehensive way together with the client
- the student is able to design and manage customer processes with different service providers and make an overall assessment of the customer process and its impact
- the student is familiar with theoretical and practice-oriented research and new networking practices related to operator collaboration, multidisciplinarity and multidisciplinarity;
- the student is able to work as a social expert in various multidisciplinary teams and networks

Content (course unit)

- values and basis of case management and service coordination
- customer-oriented approach and mentorin/counselling in case management
- service design - prosess
- how to develop case management
- worker and administration angle in case management: self-improvement

Assessment criteria, satisfactory (1-2) (course unit)

Student:
- knows the areas of service co-ordination and the importance of control
- recognizes the process-oriented nature of service control

Assessment criteria, good (3-4) (course unit)

Student:
- can apply client work practices in the social and health service system
- assess, together with the customer, the need for services and support

Assessment criteria, excellent (5) (course unit)

Student:
- innovate and develop new services through customer-driven multi-professional networks
- utilize digital control in service control

Assessment scale

0-5

Objectives (course unit)

Student:
- Is able to define concept of quality and its dimensions in social services
- knows the principles and process of quality management
- is able to define the concept of effectivity
- is able to independently design quality assurance process and analyze it critically
- knows and identifies the possibilities and limitations for measuring effectivity

Content (course unit)

Contents
Definitions of quality
Quality management, process and methods
The concept of effectivity and impact and related concepts
Impact assessment and its special features in social service and social work
Impact assessment process and its phases (objects, solution, output, result, impact)
Impact assessment as part of decision making process and quality assessment process as part of action

Assessment criteria, satisfactory (1-2) (course unit)

Student knows the principals of quality assurance. Student is able to design impact assessment process and its phases and knows the key methods of assessment in social work field. Student recognizes the importance of quality assurance and impact assessment as part of decisionmaking process and action.

Assessment criteria, good (3-4) (course unit)

Student is able to apply the principals of quality assurance. Student is able to design impact assessment process and its phases and knows the key methods of assessment in social work field. Student is able to analyze the meaning of quality assurance and impact assessment as part of decision making process and action.

Assessment criteria, excellent (5) (course unit)

Student is able to apply and analyze the principals of quality assurance. Student is able to design and develop impact assessment process and its phases and is able to apply and develop assessment methods in his/her work in social work filed. Student is able to argue the use of quality assurance and impact assessment as part of decisionmaking process and embed assessment in the activity. recognizes the importance of quality assurance and impact assessment as part of decision making

Assessment scale

0-5

Objectives (course unit)

3. Reporting and Evaluating the Thesis (after gate 5 and final evaluation), 5c
Goals and contents
- producing a Master’s thesis and relevant materials, which follow TAMK’s instructions and research ethical principles
- presenting orally the justification and evaluation of the research methods, implementation, and the results of the thesis.

Content (course unit)

Implementation parts depend on the degree programme
- finalising and publishing the Master’s thesis
- creating a poster
- checking for plagiarism – Turnit
- maturity test
- presenting the thesis in the evaluation situation
- written peer evaluation (will there be time for oral evaluation during the presentations also)

Assessment criteria, satisfactory (1-2) (course unit)

Assessment criteria can be found from TAMK's web pages: https://intra.tuni.fi/en/handbook?page=3104. In the thesis guide there is seperate master's thesis assessment criteria. During the process 'Thesis plan' is assessed as failed/passed. In the end of the thesis process failed/passed is turned to a general rating.

Assessment criteria, good (3-4) (course unit)

Assessment criteria can be found from TAMK's web pages: https://intra.tuni.fi/en/handbook?page=3104. In the thesis guide there is seperate master's thesis assessment criteria. During the process 'Thesis plan' is assessed as failed/passed. In the end of the thesis process failed/passed is turned to a general rating.

Assessment criteria, excellent (5) (course unit)

Assessment criteria can be found from TAMK's web pages: https://intra.tuni.fi/en/handbook?page=3104. In the thesis guide there is seperate master's thesis assessment criteria. During the process 'Thesis plan' is assessed as failed/passed. In the end of the thesis process failed/passed is turned to a general rating.

Assessment scale

0-5

Objectives (course unit)

This course deals with the theoretical starting points and work orientations of social work as well as ethics and practice research in the social field.

Student
• is able to evaluate and utilize the theoretical starting points of social work
• is able to analyze and implement work orientations in social work
• master the ethical background of the social sector
• master customer orientation
• is able to evaluate different practice studies in the social field and in her own working context

Content (course unit)

• theoretical basis and working orientations of social work.
• social ethics.
• practice research in the social field.

Assessment criteria, satisfactory (1-2) (course unit)

The main topics of the course are covered in assignments. The student recognizes and describes
the theoretical starting points of social work. Identifies concepts, but does not show much about
applying them to one's own thinking or to structuring one's social work practices and perceptions.

Assessment criteria, good (3-4) (course unit)

The main themes of the course are covered. The student is proficient in the theoretical background of social work. Student defines the concepts, and reflects them to their own thinking, experiences and perceptions. The student is able to analyze the work orientations of social work based on theoretical understanding in a comprehensive and versatile way and to apply the knowledge obtained in practice.

Assessment criteria, excellent (5) (course unit)

The student has a clear and diverse understanding of the theoretical background of social work and is able to critically analyze the theoretical basis of social work orientations. The student is able to apply social theory in various contexts and is capable of critical theoretical reflection. The practical application of knowledge and theory is extensive and analytical.

Assessment scale

0-5

Objectives (course unit)

This course deals with current research in social work and utilizes it in professional writing.

Student
• knows and is able to interpret and evaluate contemporary research in social work.
• is able to apply conceptual perspectives in the development of expert activities.
• is able to critically analyze the challenges and opportunities of research and utilize reliable research data.

Content (course unit)

• production and utilization of reliable information.
• writing a professional article/blog.

Assessment criteria, satisfactory (1-2) (course unit)

The student knows the key contemporary research topics in the social work. Identify issues of
disadvantage and inequality that are addressed in a professional article or blog.

Assessment criteria, good (3-4) (course unit)

The student knows the key contemporary research topics in the social work and understands the causes of social problems and risks. Identify and be able to analyze issues of disadvantage and inequality in a professional article or blog.

Assessment criteria, excellent (5) (course unit)

Knows and is able to interpret and evaluate contemporary research in social work, critically analyze the challenges and opportunities of research and analyze the causes of social problems and risks. Critically analyses issues of social disadvantage and inequality in a professional article or blog.

Assessment scale

0-5

Objectives (course unit)

1. Thesis Planning (gates 1-3), 5 cr
Goals and contents
- being able to select and delimit a topic for a working life based thesis, which supports the student’s own learning, and to write a thesis plan according to TAMK’s thesis instructions
- being able to use national and international sources and adhere to copyrights in planning the thesis,
- being able to choose the proper data collection and analysis methods, to consider the matters regarding data protection as well as the ethical principles of the field in question.

Content (course unit)

Implementation parts
- idea paper, data search, preliminary literature review
- thesis plan
- thesis contract/permission
- peer review

Assessment criteria, satisfactory (1-2) (course unit)

Assessment criteria can be found from TAMK's web pages: https://intra.tuni.fi/en/handbook?page=3104. In the thesis guide there is seperate master's thesis assessment criteria. During the process 'Thesis plan' is assessed as failed/passed. In the end of the thesis process failed/passed is turned to a general rating.

Assessment criteria, good (3-4) (course unit)

Assessment criteria can be found from TAMK's web pages: https://intra.tuni.fi/en/handbook?page=3104. In the thesis guide there is seperate master's thesis assessment criteria. During the process 'Thesis plan' is assessed as failed/passed. In the end of the thesis process failed/passed is turned to a general rating.

Assessment criteria, excellent (5) (course unit)

Assessment criteria can be found from TAMK's web pages: https://intra.tuni.fi/en/handbook?page=3104. In the thesis guide there is seperate master's thesis assessment criteria. During the process 'Thesis plan' is assessed as failed/passed. In the end of the thesis process failed/passed is turned to a general rating.

Assessment scale

0-5