Professional English for BBA StudiesLaajuus (5 cr)
Code: 3H00GM42
Credits
5 op
Objectives
The course focuses on enhancing professional business communication skills in multicultural environments.
After completing the course students will be able to:
• tell about their personality, education, work experience, tasks, and duties at work by using professional English
• meet customers’ needs when servicing the customer base and communicating with interest groups
• follow and participate in the development of their field by using different ways of communication.
Content
• What can the students communicate on their competence and working life environment
• What kind of qualifications do the students need to succeed in multicultural customer-based interaction?
• How can the students develop their competence and acquire business-related information?
Assessment criteria, satisfactory (1-2)
Englanniksi
• pronunciation is not always correct but it is understandable
• comprehension of key points of limited professional material is good
• ability to acquire and share basic knowledge
• basic and some unclear expressions are used in communication, but main message is shared and transmitted with some professional touch
• communication seems clumsy and limited but some attention is paid to interaction
Assessment criteria, good (3-4)
• pronunciation sounds clear and quite natural
• comprehension of key points as well as details of professional material is good
• acquired knowledge can be implemented
• clear professional expressions are used and the number of mistakes is limited
• communication seems professional and interpersonal skills are quite good
Assessment criteria, excellent (5)
• pronunciation sounds clear and natural with different nuances in tone
• comprehension of key points as well as details of demanding professional material is good
• acquired knowledge can be implemented with ease
• fluent and proficient language is used with a good sense of style and register
• communication seems professional, interactive, and efficient with very few mistakes made
Further information
European Framework of Reference for Languages B2 level.
Enrolment period
02.07.2024 - 05.08.2024
Timing
01.08.2024 - 31.12.2024
Credits
5 op
Mode of delivery
Contact teaching
Unit
Business Administration
Campus
TAMK Main Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Business Administration
Teachers
- Anne Kopperoinen
Person in charge
Anne Kopperoinen
Groups
-
24LIKO1
Objectives (course unit)
The course focuses on enhancing professional business communication skills in multicultural environments.
After completing the course students will be able to:
• tell about their personality, education, work experience, tasks, and duties at work by using professional English
• meet customers’ needs when servicing the customer base and communicating with interest groups
• follow and participate in the development of their field by using different ways of communication.
Content (course unit)
• What can the students communicate on their competence and working life environment
• What kind of qualifications do the students need to succeed in multicultural customer-based interaction?
• How can the students develop their competence and acquire business-related information?
Further information (course unit)
European Framework of Reference for Languages B2 level.
Assessment criteria, satisfactory (1-2) (course unit)
Englanniksi
• pronunciation is not always correct but it is understandable
• comprehension of key points of limited professional material is good
• ability to acquire and share basic knowledge
• basic and some unclear expressions are used in communication, but main message is shared and transmitted with some professional touch
• communication seems clumsy and limited but some attention is paid to interaction
Assessment criteria, good (3-4) (course unit)
• pronunciation sounds clear and quite natural
• comprehension of key points as well as details of professional material is good
• acquired knowledge can be implemented
• clear professional expressions are used and the number of mistakes is limited
• communication seems professional and interpersonal skills are quite good
Assessment criteria, excellent (5) (course unit)
• pronunciation sounds clear and natural with different nuances in tone
• comprehension of key points as well as details of demanding professional material is good
• acquired knowledge can be implemented with ease
• fluent and proficient language is used with a good sense of style and register
• communication seems professional, interactive, and efficient with very few mistakes made
Location and time
Weekly lessons at TAMK. See the detailed schedule on Moodle
Exam schedules
Assessment is based on several course assignments, which are explained at the beginning of the course.
Assessment methods and criteria
- Assessment is based on several course assignments, which are explained at the beginning of the course. All mandatory assignments must be completed successfully to receive a final grade for the study module.
- The course has an 80% attendance requirement, and at least 60% of all Moodle exercise tasks must be completed. Attendance, class participation, and task completion impact the grade, especially in borderline cases
Assessment scale
0-5
Teaching methods
Contact teaching, exercises, collaborative learning, online learning, exam.
Learning materials
Moodle material.
To support your studies: Business Express (by Niskanen, Vetter, and Urbom, published by SanomaPro Oy, latest edition). Please note that it’s available in limited quantities at the TAMK library; consider checking other libraries or purchasing a used copy.
Student workload
Weekly lessons at TAMK, independent study. Several mandatory course assignments.
Content scheduling
The course focuses on enhancing professional business communication skills in multicultural environments.
Contents:
- Education
- Employment
- Applying for a job
- Cross-cultural communication
- Company presentations
- Business and society
- Style of business expressions
- Business correspondence
- Packing, Quotations
- Meetings and negotiations
- Complaints
Completion alternatives
If your English language skills are strong, you can apply for the Fast Track implementation:
N-00CY46-3019 (16.9.-10.11.2024)
or
N-00CY46-3020 (7.10.-30.11.2024)
It is possible to apply for credit transfer for the course if you have completed higher education studies that align with the course content description or possess the relevant knowledge and skills described in the course content (e.g., extensive international work experience). Please contact the teacher before the course starts,
Further information
- Studies (5 ECTS credits) are divided into two different periods (1st and 2nd period).
- Prerequisites for the course: Completion of upper secondary education or a vocational degree, with a B2 proficiency level according to the European Framework. - Take a skills test and register for any preparatory courses if necessary.
- Anne Kopperoinen (anne.kopperoinen@tuni.fi) can be reached via email or Teams by appointment in advance.
Enrolment period
02.07.2024 - 05.08.2024
Timing
01.08.2024 - 31.12.2024
Credits
5 op
Mode of delivery
Contact teaching
Unit
Business Administration
Campus
TAMK Main Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Business Administration
Teachers
- Anne Kopperoinen
Person in charge
Anne Kopperoinen
Groups
-
24LIKO2
Objectives (course unit)
The course focuses on enhancing professional business communication skills in multicultural environments.
After completing the course students will be able to:
• tell about their personality, education, work experience, tasks, and duties at work by using professional English
• meet customers’ needs when servicing the customer base and communicating with interest groups
• follow and participate in the development of their field by using different ways of communication.
Content (course unit)
• What can the students communicate on their competence and working life environment
• What kind of qualifications do the students need to succeed in multicultural customer-based interaction?
• How can the students develop their competence and acquire business-related information?
Further information (course unit)
European Framework of Reference for Languages B2 level.
Assessment criteria, satisfactory (1-2) (course unit)
Englanniksi
• pronunciation is not always correct but it is understandable
• comprehension of key points of limited professional material is good
• ability to acquire and share basic knowledge
• basic and some unclear expressions are used in communication, but main message is shared and transmitted with some professional touch
• communication seems clumsy and limited but some attention is paid to interaction
Assessment criteria, good (3-4) (course unit)
• pronunciation sounds clear and quite natural
• comprehension of key points as well as details of professional material is good
• acquired knowledge can be implemented
• clear professional expressions are used and the number of mistakes is limited
• communication seems professional and interpersonal skills are quite good
Assessment criteria, excellent (5) (course unit)
• pronunciation sounds clear and natural with different nuances in tone
• comprehension of key points as well as details of demanding professional material is good
• acquired knowledge can be implemented with ease
• fluent and proficient language is used with a good sense of style and register
• communication seems professional, interactive, and efficient with very few mistakes made
Location and time
Weekly lessons at TAMK. See the detailed schedule on Moodle
Exam schedules
Assessment is based on several course assignments, which are explained at the beginning of the course.
Assessment methods and criteria
- Assessment is based on several course assignments, which are explained at the beginning of the course. All mandatory assignments must be completed successfully to receive a final grade for the study module.
- The course has an 80% attendance requirement, and at least 60% of all Moodle exercise tasks must be completed. Attendance, class participation, and task completion impact the grade, especially in borderline cases
Assessment scale
0-5
Teaching methods
Contact teaching, exercises, collaborative learning, online learning, exam.
Learning materials
Moodle material.
To support your studies: Business Express (by Niskanen, Vetter, and Urbom, published by SanomaPro Oy, latest edition). Please note that it’s available in limited quantities at the TAMK library; consider checking other libraries or purchasing a used copy.
Student workload
Weekly lessons at TAMK, independent study. Several mandatory course assignments.
Content scheduling
The course focuses on enhancing professional business communication skills in multicultural environments.
Contents:
- Education
- Employment
- Applying for a job
- Cross-cultural communication
- Company presentations
- Business and society
- Style of business expressions
- Business correspondence
- Packing, Quotations
- Meetings and negotiations
- Complaints
Completion alternatives
If your English language skills are strong, you can apply for the Fast Track implementation:
N-00CY46-3019 (16.9.-10.11.2024)
or
N-00CY46-3020 (7.10.-30.11.2024)
It is possible to apply for credit transfer for the course if you have completed higher education studies that align with the course content description or possess the relevant knowledge and skills described in the course content (e.g., extensive international work experience). Please contact the teacher before the course starts,
Further information
- Studies (5 ECTS credits) are divided into two different periods (1st and 2nd period).
- Prerequisites for the course: Completion of upper secondary education or a vocational degree, with a B2 proficiency level according to the European Framework. - Take a skills test and register for any preparatory courses if necessary.
- Anne Kopperoinen (anne.kopperoinen@tuni.fi) can be reached via email or Teams by appointment in advance.
Enrolment period
02.07.2024 - 06.09.2024
Timing
01.08.2024 - 31.12.2024
Credits
5 op
Mode of delivery
Contact teaching
Unit
Business Administration
Campus
TAMK Main Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Business Administration
Teachers
- Elena Grigorova
Person in charge
Hanna Pihlajarinne
Groups
-
24LIKO3
Objectives (course unit)
The course focuses on enhancing professional business communication skills in multicultural environments.
After completing the course students will be able to:
• tell about their personality, education, work experience, tasks, and duties at work by using professional English
• meet customers’ needs when servicing the customer base and communicating with interest groups
• follow and participate in the development of their field by using different ways of communication.
Content (course unit)
• What can the students communicate on their competence and working life environment
• What kind of qualifications do the students need to succeed in multicultural customer-based interaction?
• How can the students develop their competence and acquire business-related information?
Further information (course unit)
European Framework of Reference for Languages B2 level.
Assessment criteria, satisfactory (1-2) (course unit)
Englanniksi
• pronunciation is not always correct but it is understandable
• comprehension of key points of limited professional material is good
• ability to acquire and share basic knowledge
• basic and some unclear expressions are used in communication, but main message is shared and transmitted with some professional touch
• communication seems clumsy and limited but some attention is paid to interaction
Assessment criteria, good (3-4) (course unit)
• pronunciation sounds clear and quite natural
• comprehension of key points as well as details of professional material is good
• acquired knowledge can be implemented
• clear professional expressions are used and the number of mistakes is limited
• communication seems professional and interpersonal skills are quite good
Assessment criteria, excellent (5) (course unit)
• pronunciation sounds clear and natural with different nuances in tone
• comprehension of key points as well as details of demanding professional material is good
• acquired knowledge can be implemented with ease
• fluent and proficient language is used with a good sense of style and register
• communication seems professional, interactive, and efficient with very few mistakes made
Location and time
On campus according to the timetable.
Exam schedules
Please see Methods and Grounds for Evaluation.
Assessment methods and criteria
The assessment is based on successful completion of the following tasks and activities:
• Job interview (group activity; individual grade: pass/fail)
• Company presentation at the trade fair (pair task; individual grade incl.self- and peer assessment: 0-5)
• Company meeting (group activity; individual grade: pass/fail)
• Written exam in TUNI Exam (individual task; individual grade: 0-5)
• Overall participation in the course such as attendance, engagement with the course material, participation in class activities and completion of home assignments is also taken into consideration when determining the final grade.
All the parts of the assessment must be completed to receive credits for the course.
Assessment scale
0-5
Teaching methods
Contact teaching, presentations, discussions, pair and group work, individual tasks and independent study.
Learning materials
• Materials in Moodle
• Business Express, T. Niskanen, J. Vetter, R. Urbom, SanomaPro Oy. Note: Limited copies are available at TAMK library.
Student workload
Total course – 5 cr x 27 h = 135 study hours incl.:
• contact lessons – 14 x 2 h = 28 h
• independent study – 107 h
Content scheduling
• Oral skills (presentations, meetings, negotiations, telephone communication, video conferencing, social interaction)
• Writing skills (CVs, emails, agenda, meeting minutes, business documents such as enquiries, proposals, quotations, complaints, etc.)
• Grammar as needed
Completion alternatives
OPTION 1
Students who have completed corresponding studies at another university or university of applied sciences may apply for credit transfer in Hyvähot/CreTa (in English). Further information is available at https://intra.tuni.fi/fi/opetus/opetuksen-toteutus/hyvaksilukeminen/viestinta-ja-kieliopintojen-hyvaksilukeminen.
OPTION 2
Students who already have the skills and competences that are aligned with the course objectives may apply for recognition of prior learning through competences demonstration (application in Hyvähot/CreTa in English). Further information is available at https://intra.tuni.fi/fi/opetus/opetuksen-toteutus/hyvaksilukeminen/viestinta-ja-kieliopintojen-hyvaksilukeminen.
OPTION 3
Students with strong English language skills can apply for one of the Fast Track implementations:
• N-00CY46-3019 (16.09.2024 - 10.11.2024)
• N-00CY46-3020 (07.10.2024.- 30.11.2024)
All alternative ways of completing the course should be discussed with the teacher at the beginning of the course.
Further information
• Mandatory attendance – 80%.
• There is no online or hybrid option (some students on campus, some online).
Enrolment period
02.07.2024 - 06.09.2024
Timing
01.08.2024 - 31.12.2024
Credits
5 op
Mode of delivery
Contact teaching
Unit
Business Administration
Campus
TAMK Main Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Business Administration
Teachers
- Elena Grigorova
Person in charge
Hanna Pihlajarinne
Groups
-
24LIKO4
Objectives (course unit)
The course focuses on enhancing professional business communication skills in multicultural environments.
After completing the course students will be able to:
• tell about their personality, education, work experience, tasks, and duties at work by using professional English
• meet customers’ needs when servicing the customer base and communicating with interest groups
• follow and participate in the development of their field by using different ways of communication.
Content (course unit)
• What can the students communicate on their competence and working life environment
• What kind of qualifications do the students need to succeed in multicultural customer-based interaction?
• How can the students develop their competence and acquire business-related information?
Further information (course unit)
European Framework of Reference for Languages B2 level.
Assessment criteria, satisfactory (1-2) (course unit)
Englanniksi
• pronunciation is not always correct but it is understandable
• comprehension of key points of limited professional material is good
• ability to acquire and share basic knowledge
• basic and some unclear expressions are used in communication, but main message is shared and transmitted with some professional touch
• communication seems clumsy and limited but some attention is paid to interaction
Assessment criteria, good (3-4) (course unit)
• pronunciation sounds clear and quite natural
• comprehension of key points as well as details of professional material is good
• acquired knowledge can be implemented
• clear professional expressions are used and the number of mistakes is limited
• communication seems professional and interpersonal skills are quite good
Assessment criteria, excellent (5) (course unit)
• pronunciation sounds clear and natural with different nuances in tone
• comprehension of key points as well as details of demanding professional material is good
• acquired knowledge can be implemented with ease
• fluent and proficient language is used with a good sense of style and register
• communication seems professional, interactive, and efficient with very few mistakes made
Location and time
On campus according to the timetable.
Exam schedules
Please see Methods and Grounds for Evaluation.
Assessment methods and criteria
The assessment is based on successful completion of the following tasks and activities:
• Job interview (group activity; individual grade: pass/fail)
• Company presentation at the trade fair (pair task; individual grade incl.self- and peer assessment: 0-5)
• Company meeting (group activity; individual grade: pass/fail)
• Written exam in TUNI Exam (individual task; individual grade: 0-5)
• Overall participation in the course such as attendance, engagement with the course material, participation in class activities and completion of home assignments is also taken into consideration when determining the final grade.
Assessment scale
0-5
Teaching methods
Contact teaching, presentations, discussions, pair and group work, individual tasks and independent study.
Learning materials
• Materials in Moodle
• Business Express, T. Niskanen, J. Vetter, R. Urbom, SanomaPro Oy. Note: Limited copies are available at TAMK library.
Student workload
Total course – 5 cr x 27 h = 135 study hours incl.:
• contact lessons – 14 x 2 h = 28 h
• independent study – 107 h
Content scheduling
• Oral skills (presentations, meetings, negotiations, telephone communication, video conferencing, social interaction)
• Writing skills (CVs, emails, agenda, meeting minutes, business documents such as enquiries, proposals, quotations, complaints, etc.)
• Grammar as needed
Completion alternatives
OPTION 1
If the student has completed corresponding studies at another university or university of applied sciences, the student may apply for credit transfer through Hyvähot/CreTa system.
OPTION 2
Students who have extensive international work experience may complete the course through demonstration of competencies.
OPTION 3
Students with strong English language skills can apply for one of the Fast Track implementations:
• N-00CY46-3019 (16.09.2024 - 10.11.2024)
• N-00CY46-3020 (07.10.2024.- 30.11.2024)
All alternative ways of completing the course should be discussed with the teacher at the beginning of the course.
Further information
• Mandatory attendance – 80%.
• There is no online or hybrid option (some students on campus, some online).
Enrolment period
02.12.2023 - 31.01.2024
Timing
01.01.2024 - 01.08.2024
Credits
5 op
Virtual portion
4 op
Mode of delivery
20 % Contact teaching, 80 % Distance learning
Unit
Business Administration
Campus
TAMK Main Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Business Administration
Teachers
- Katja Kärki
Person in charge
Katja Kärki
Groups
-
24ALITAMAAJLiiketalouden tutkinto-ohjelma 2024, Monimuoto, Juridiikka
Objectives (course unit)
The course focuses on enhancing professional business communication skills in multicultural environments.
After completing the course students will be able to:
• tell about their personality, education, work experience, tasks, and duties at work by using professional English
• meet customers’ needs when servicing the customer base and communicating with interest groups
• follow and participate in the development of their field by using different ways of communication.
Content (course unit)
• What can the students communicate on their competence and working life environment
• What kind of qualifications do the students need to succeed in multicultural customer-based interaction?
• How can the students develop their competence and acquire business-related information?
Further information (course unit)
European Framework of Reference for Languages B2 level.
Assessment criteria, satisfactory (1-2) (course unit)
Englanniksi
• pronunciation is not always correct but it is understandable
• comprehension of key points of limited professional material is good
• ability to acquire and share basic knowledge
• basic and some unclear expressions are used in communication, but main message is shared and transmitted with some professional touch
• communication seems clumsy and limited but some attention is paid to interaction
Assessment criteria, good (3-4) (course unit)
• pronunciation sounds clear and quite natural
• comprehension of key points as well as details of professional material is good
• acquired knowledge can be implemented
• clear professional expressions are used and the number of mistakes is limited
• communication seems professional and interpersonal skills are quite good
Assessment criteria, excellent (5) (course unit)
• pronunciation sounds clear and natural with different nuances in tone
• comprehension of key points as well as details of demanding professional material is good
• acquired knowledge can be implemented with ease
• fluent and proficient language is used with a good sense of style and register
• communication seems professional, interactive, and efficient with very few mistakes made
Location and time
According to the schedule on Pakki.
Exam schedules
Exam in the end of the course. Resits will be agreed on.
Assessment methods and criteria
Obligatory written and spoken assignments like presentations as well as written exam.
Assessment scale
0-5
Teaching methods
Independent and group work, discussions, written assignments, presentations and other spoken assignments.
Learning materials
Material on Moodle.
Student workload
Period 3: 7 h of contact teaching (first class on campus)
Period 4: 17 h of contact teaching
Content scheduling
Period 3: telling about yourself and your studies, work experience and work duties
Period 4: field-specific terminology, customer-oriented communication, communication at work, cross-cultural communication, data acquisition
Completion alternatives
Accreditation based on prior studies or other competence. Ask teacher for more details.
Practical training and working life cooperation
-
International connections
-
Further information
Inform the teacher in case you have a proposal for individual study arrangements.