Client Work Methods ILaajuus (5 cr)
Code: 7S00EL50
Credits
5 op
Objectives
- knows the process of dialogic encounter and how to promote it at different stages of the process
- knows the main theoretical basics of supervision work
- is able to plan and carry out guidance work in a purposeful manner applying the principles of dialogue in different guidance situations with individuals and groups
- understand the importance of information management and recording in customer work
- get an idea of the potential of digital services in social work
Content
- own communication and persistence
- resource and solution oriented work
- basics of group dynamics from the point of view of steering
- meeting and supporting a customer in crisis
- service-driven approach
- early intervention
- recording
- digital services
Assessment criteria, satisfactory (1-2)
- can identify and define basic concepts. Knowledge is descriptive and determinative.
Assessment criteria, good (3-4)
- structure the relationship between key concepts and phenomena
- can apply concepts and theory in a structured way
- reflect on their own experience and learning in relation to the objectives of the course
Assessment criteria, excellent (5)
- understand horizontal entities and the relationships between them
- combine and analyze information in a professional context
- demonstrates sound and developing competence in one's own thinking and in the social field
Assessment criteria, pass/fail
Rejected (0)
Knowledge objectives are not or only partially achieved. Content management is inconsistent and incomplete and / or incorrect. The relationship to knowledge is borrowing.
Enrolment period
01.12.2023 - 31.01.2024
Timing
01.01.2024 - 31.07.2024
Credits
5 op
RDI portion
1 op
Mode of delivery
Contact teaching
Unit
Social Services
Campus
TAMK Main Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Social Services
Teachers
- Minna Putous
- Tuija Landström
Person in charge
Tuija Landström
Groups
-
24ASO
Objectives (course unit)
- knows the process of dialogic encounter and how to promote it at different stages of the process
- knows the main theoretical basics of supervision work
- is able to plan and carry out guidance work in a purposeful manner applying the principles of dialogue in different guidance situations with individuals and groups
- understand the importance of information management and recording in customer work
- get an idea of the potential of digital services in social work
Content (course unit)
- own communication and persistence
- resource and solution oriented work
- basics of group dynamics from the point of view of steering
- meeting and supporting a customer in crisis
- service-driven approach
- early intervention
- recording
- digital services
Assessment criteria, satisfactory (1-2) (course unit)
- can identify and define basic concepts. Knowledge is descriptive and determinative.
Assessment criteria, good (3-4) (course unit)
- structure the relationship between key concepts and phenomena
- can apply concepts and theory in a structured way
- reflect on their own experience and learning in relation to the objectives of the course
Assessment criteria, excellent (5) (course unit)
- understand horizontal entities and the relationships between them
- combine and analyze information in a professional context
- demonstrates sound and developing competence in one's own thinking and in the social field
Assessment criteria, pass/fail (course unit)
Rejected (0)
Knowledge objectives are not or only partially achieved. Content management is inconsistent and incomplete and / or incorrect. The relationship to knowledge is borrowing.
Assessment scale
0-5
Enrolment period
07.06.2023 - 30.08.2023
Timing
01.08.2023 - 18.12.2023
Credits
5 op
Mode of delivery
Contact teaching
Unit
Social Services and Health Care
Campus
TAMK Main Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Social Services
Teachers
- Minna Putous
- Noora Katajisto
- Jaana Kokkinen
- Tuija Landström
Person in charge
Jaana Kokkinen
Groups
-
23SO
Objectives (course unit)
- knows the process of dialogic encounter and how to promote it at different stages of the process
- knows the main theoretical basics of supervision work
- is able to plan and carry out guidance work in a purposeful manner applying the principles of dialogue in different guidance situations with individuals and groups
- understand the importance of information management and recording in customer work
- get an idea of the potential of digital services in social work
Content (course unit)
- own communication and persistence
- resource and solution oriented work
- basics of group dynamics from the point of view of steering
- meeting and supporting a customer in crisis
- service-driven approach
- early intervention
- recording
- digital services
Assessment criteria, satisfactory (1-2) (course unit)
- can identify and define basic concepts. Knowledge is descriptive and determinative.
Assessment criteria, good (3-4) (course unit)
- structure the relationship between key concepts and phenomena
- can apply concepts and theory in a structured way
- reflect on their own experience and learning in relation to the objectives of the course
Assessment criteria, excellent (5) (course unit)
- understand horizontal entities and the relationships between them
- combine and analyze information in a professional context
- demonstrates sound and developing competence in one's own thinking and in the social field
Assessment criteria, pass/fail (course unit)
Rejected (0)
Knowledge objectives are not or only partially achieved. Content management is inconsistent and incomplete and / or incorrect. The relationship to knowledge is borrowing.
Assessment scale
0-5
Enrolment period
23.11.2022 - 18.01.2023
Timing
01.01.2023 - 31.05.2023
Credits
5 op
Mode of delivery
Contact teaching
Unit
Social Services and Health Care
Campus
TAMK Main Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Social Services
Teachers
- Minna Putous
- Tuija Landström
Person in charge
Tuija Landström
Groups
-
23ASO
Objectives (course unit)
- knows the process of dialogic encounter and how to promote it at different stages of the process
- knows the main theoretical basics of supervision work
- is able to plan and carry out guidance work in a purposeful manner applying the principles of dialogue in different guidance situations with individuals and groups
- understand the importance of information management and recording in customer work
- get an idea of the potential of digital services in social work
Content (course unit)
- own communication and persistence
- resource and solution oriented work
- basics of group dynamics from the point of view of steering
- meeting and supporting a customer in crisis
- service-driven approach
- early intervention
- recording
- digital services
Assessment criteria, satisfactory (1-2) (course unit)
- can identify and define basic concepts. Knowledge is descriptive and determinative.
Assessment criteria, good (3-4) (course unit)
- structure the relationship between key concepts and phenomena
- can apply concepts and theory in a structured way
- reflect on their own experience and learning in relation to the objectives of the course
Assessment criteria, excellent (5) (course unit)
- understand horizontal entities and the relationships between them
- combine and analyze information in a professional context
- demonstrates sound and developing competence in one's own thinking and in the social field
Assessment criteria, pass/fail (course unit)
Rejected (0)
Knowledge objectives are not or only partially achieved. Content management is inconsistent and incomplete and / or incorrect. The relationship to knowledge is borrowing.
Assessment scale
0-5
Enrolment period
02.07.2022 - 21.08.2022
Timing
16.08.2022 - 02.12.2022
Credits
5 op
RDI portion
2 op
Mode of delivery
Contact teaching
Unit
Social Services
Campus
TAMK Main Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Social Services
Teachers
- Minna Putous
- Jaana Kokkinen
- Tuija Landström
Person in charge
Minna Putous
Groups
-
22SO
Objectives (course unit)
- knows the process of dialogic encounter and how to promote it at different stages of the process
- knows the main theoretical basics of supervision work
- is able to plan and carry out guidance work in a purposeful manner applying the principles of dialogue in different guidance situations with individuals and groups
- understand the importance of information management and recording in customer work
- get an idea of the potential of digital services in social work
Content (course unit)
- own communication and persistence
- resource and solution oriented work
- basics of group dynamics from the point of view of steering
- meeting and supporting a customer in crisis
- service-driven approach
- early intervention
- recording
- digital services
Assessment criteria, satisfactory (1-2) (course unit)
- can identify and define basic concepts. Knowledge is descriptive and determinative.
Assessment criteria, good (3-4) (course unit)
- structure the relationship between key concepts and phenomena
- can apply concepts and theory in a structured way
- reflect on their own experience and learning in relation to the objectives of the course
Assessment criteria, excellent (5) (course unit)
- understand horizontal entities and the relationships between them
- combine and analyze information in a professional context
- demonstrates sound and developing competence in one's own thinking and in the social field
Assessment criteria, pass/fail (course unit)
Rejected (0)
Knowledge objectives are not or only partially achieved. Content management is inconsistent and incomplete and / or incorrect. The relationship to knowledge is borrowing.
Assessment scale
0-5
Enrolment period
01.12.2021 - 31.01.2022
Timing
24.01.2022 - 13.05.2022
Credits
5 op
Virtual portion
1 op
RDI portion
2 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Social Services
Campus
TAMK Main Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Social Services
Teachers
- Minna Putous
- Kati Långsjö
- Tuija Landström
Person in charge
Minna Putous
Groups
-
22ASO
Objectives (course unit)
- knows the process of dialogic encounter and how to promote it at different stages of the process
- knows the main theoretical basics of supervision work
- is able to plan and carry out guidance work in a purposeful manner applying the principles of dialogue in different guidance situations with individuals and groups
- understand the importance of information management and recording in customer work
- get an idea of the potential of digital services in social work
Content (course unit)
- own communication and persistence
- resource and solution oriented work
- basics of group dynamics from the point of view of steering
- meeting and supporting a customer in crisis
- service-driven approach
- early intervention
- recording
- digital services
Assessment criteria, satisfactory (1-2) (course unit)
- can identify and define basic concepts. Knowledge is descriptive and determinative.
Assessment criteria, good (3-4) (course unit)
- structure the relationship between key concepts and phenomena
- can apply concepts and theory in a structured way
- reflect on their own experience and learning in relation to the objectives of the course
Assessment criteria, excellent (5) (course unit)
- understand horizontal entities and the relationships between them
- combine and analyze information in a professional context
- demonstrates sound and developing competence in one's own thinking and in the social field
Assessment criteria, pass/fail (course unit)
Rejected (0)
Knowledge objectives are not or only partially achieved. Content management is inconsistent and incomplete and / or incorrect. The relationship to knowledge is borrowing.
Assessment scale
0-5