Case Management of Social Services, Network, MultiprofessionalityLaajuus (5 cr)
Code: 7Z00EL08
Credits
5 op
Objectives
Student
- the student is able to apply the basics and opportunities of service counseling, client work practices in the social and health care service system
- the student is able to evaluate the needs of services and support in a comprehensive way together with the client
- the student is able to design and manage customer processes with different service providers and make an overall assessment of the customer process and its impact
- the student is familiar with theoretical and practice-oriented research and new networking practices related to operator collaboration, multidisciplinarity and multidisciplinarity;
- the student is able to work as a social expert in various multidisciplinary teams and networks
Content
- values and basis of case management and service coordination
- customer-oriented approach and mentorin/counselling in case management
- service design - prosess
- how to develop case management
- worker and administration angle in case management: self-improvement
Assessment criteria, satisfactory (1-2)
Student:
- knows the areas of service co-ordination and the importance of control
- recognizes the process-oriented nature of service control
Assessment criteria, good (3-4)
Student:
- can apply client work practices in the social and health service system
- assess, together with the customer, the need for services and support
Assessment criteria, excellent (5)
Student:
- innovate and develop new services through customer-driven multi-professional networks
- utilize digital control in service control
Enrolment period
02.05.2024 - 31.07.2024
Timing
01.08.2024 - 18.12.2024
Credits
5 op
Virtual portion
2 op
RDI portion
2 op
Mode of delivery
60 % Contact teaching, 40 % Online learning
Unit
Social Services and Health Care
Campus
TAMK Main Campus
Teaching languages
- Finnish
Seats
0 - 36
Degree programmes
- Master's Degree Programme in Social Services
Teachers
- Jussi Kemmo
Person in charge
Vesa Joutsen
Groups
-
23YESO
Objectives (course unit)
Student
- the student is able to apply the basics and opportunities of service counseling, client work practices in the social and health care service system
- the student is able to evaluate the needs of services and support in a comprehensive way together with the client
- the student is able to design and manage customer processes with different service providers and make an overall assessment of the customer process and its impact
- the student is familiar with theoretical and practice-oriented research and new networking practices related to operator collaboration, multidisciplinarity and multidisciplinarity;
- the student is able to work as a social expert in various multidisciplinary teams and networks
Content (course unit)
- values and basis of case management and service coordination
- customer-oriented approach and mentorin/counselling in case management
- service design - prosess
- how to develop case management
- worker and administration angle in case management: self-improvement
Assessment criteria, satisfactory (1-2) (course unit)
Student:
- knows the areas of service co-ordination and the importance of control
- recognizes the process-oriented nature of service control
Assessment criteria, good (3-4) (course unit)
Student:
- can apply client work practices in the social and health service system
- assess, together with the customer, the need for services and support
Assessment criteria, excellent (5) (course unit)
Student:
- innovate and develop new services through customer-driven multi-professional networks
- utilize digital control in service control
Assessment scale
0-5
Enrolment period
16.08.2023 - 04.09.2023
Timing
04.08.2023 - 31.12.2023
Credits
5 op
Virtual portion
2 op
RDI portion
2 op
Mode of delivery
60 % Contact teaching, 40 % Online learning
Unit
MD in Social Services
Campus
TAMK Main Campus
Teaching languages
- Finnish
Seats
0 - 32
Degree programmes
- Master's Degree Programme in Social Services
Teachers
- Kati Långsjö
- Jussi Kemmo
Person in charge
Minna Niemi
Groups
-
22YESO
Objectives (course unit)
Student
- the student is able to apply the basics and opportunities of service counseling, client work practices in the social and health care service system
- the student is able to evaluate the needs of services and support in a comprehensive way together with the client
- the student is able to design and manage customer processes with different service providers and make an overall assessment of the customer process and its impact
- the student is familiar with theoretical and practice-oriented research and new networking practices related to operator collaboration, multidisciplinarity and multidisciplinarity;
- the student is able to work as a social expert in various multidisciplinary teams and networks
Content (course unit)
- values and basis of case management and service coordination
- customer-oriented approach and mentorin/counselling in case management
- service design - prosess
- how to develop case management
- worker and administration angle in case management: self-improvement
Assessment criteria, satisfactory (1-2) (course unit)
Student:
- knows the areas of service co-ordination and the importance of control
- recognizes the process-oriented nature of service control
Assessment criteria, good (3-4) (course unit)
Student:
- can apply client work practices in the social and health service system
- assess, together with the customer, the need for services and support
Assessment criteria, excellent (5) (course unit)
Student:
- innovate and develop new services through customer-driven multi-professional networks
- utilize digital control in service control
Assessment scale
0-5
Enrolment period
09.08.2022 - 02.09.2022
Timing
02.09.2022 - 27.10.2022
Credits
5 op
Virtual portion
2 op
RDI portion
3 op
Mode of delivery
60 % Contact teaching, 40 % Online learning
Unit
MD in Social Services
Campus
TAMK Main Campus
Teaching languages
- Finnish
Seats
0 - 32
Degree programmes
- Master's Degree Programme in Social Services
Teachers
- Minna Niemi
Person in charge
Minna Niemi
Groups
-
21YESO
Objectives (course unit)
Student
- the student is able to apply the basics and opportunities of service counseling, client work practices in the social and health care service system
- the student is able to evaluate the needs of services and support in a comprehensive way together with the client
- the student is able to design and manage customer processes with different service providers and make an overall assessment of the customer process and its impact
- the student is familiar with theoretical and practice-oriented research and new networking practices related to operator collaboration, multidisciplinarity and multidisciplinarity;
- the student is able to work as a social expert in various multidisciplinary teams and networks
Content (course unit)
- values and basis of case management and service coordination
- customer-oriented approach and mentorin/counselling in case management
- service design - prosess
- how to develop case management
- worker and administration angle in case management: self-improvement
Assessment criteria, satisfactory (1-2) (course unit)
Student:
- knows the areas of service co-ordination and the importance of control
- recognizes the process-oriented nature of service control
Assessment criteria, good (3-4) (course unit)
Student:
- can apply client work practices in the social and health service system
- assess, together with the customer, the need for services and support
Assessment criteria, excellent (5) (course unit)
Student:
- innovate and develop new services through customer-driven multi-professional networks
- utilize digital control in service control
Assessment scale
0-5