Servicescape Design (5 cr)

Objectives (course unit)

Students are able
- to recognise the different phases of a construction project and can understand multisensory service scape design as a whole
- work in a co-operation with multidisciplinary design group
- to pay attention to results that are gaining well-being at work and also improving business

Content (course unit)

WHAT functional space planning means?
WHY service scape design that supports customer experience is important?
HOW I improve interaction in a multidisciplinary design workgroup?

Assessment criteria, satisfactory (1-2) (course unit)

Student can recognise and define field related phenomena and service scape design.
Student is able to work in a multidisciplinary design group under supervision.
Student considers and assesses things from his/hers choices.

Assessment criteria, good (3-4) (course unit)

Student structures service scape design in a professional context and is able to choose the most suitable option from different alternatives for multisensory service scape design and reason it.
Student can solve problems that concerns interaction in a multidisciplinary design workgroup.
Student can cooperate responsibly and follows the important courses of action in the service-field.

Assessment criteria, excellent (5) (course unit)

Student understands service space design and relates it to the professional context. Student knows how to search different solutions for a multisensory service scape design.
Student is able to try new operational models for improving interaction in a multidisciplinary design group.
Student works responsibly and in a commited manner considering the community and service field requirements and needs.

Assessment criteria, pass/fail (course unit)

Student can not recognise the concept of service scape design and is not able to attend and work in a multidisciplinary design work group.

Location and time

verkkokurssi-toteutus 31.8.2024-26.10.2024

Yhteinen aloitus lauantai 31.8. klo 8.30-11.00, Zoom-tapaaminen
Yhteinen lopetus lauantai 26.10. klo 8.30-11.00, Zoom-tapaaminen

Exam schedules

Ei tenttiä.
Opintojaksolla on yksilötehtävä (70% painotus arvioinnissa) ja tiimitehtävä (30% painotus arvioinnissa).

Assessment scale

0-5

Learning materials

Kirjallisuus ja muu materiaali opintojakson Moodlessa

Student workload

5 op = 135h opiskelijan itsenäistä työskentelyä ja osin tiimityötä opintojakson loppupuolella.

Content scheduling

Opiskelija etenee itsenäisesti Modulikohtaisesti. Verkkokurssin rytmitys on Moduli/viikko. Jokaiselle modulille on kohdennettu yksi tehtävä.

Completion alternatives

AHOT osaamisen näyttö

Ahot hakemukset 22.8. 2024 mennessä Hyvähot-järjestelmään, osoitettu Tuija Ylä-Viteli.
AHOT osaamisen näyttö tehtävänä. Osaamisen näyttöön hyväksytyt viedään AHOT Palvelumaiseman suunnittelu -Moodle kurssille. Tehtävä aukeaa Moodlessa 23.8.2024 klo 8.00. Tehtävä palautettava Moodleen viimeistään 27.8.2024 klo 23.55 mennessä.

Practical training and working life cooperation

Opintojakson tehtävät opiskelija voi soveltaa haluamaansa kohteeseen tai case-harjoituksena.

Further information

This module has more implementations, which are informed to students before the beginning of this course. Only one implementation is available to exchange students of DP in Hospitality Management, which is clearly marked.