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An Environmentally Oriented Service Landscape (5cr)

Code: 8U00DR24-3001

General information


Enrolment period
10.06.2019 - 01.09.2019
Registration for the implementation has ended.
Timing
01.08.2019 - 09.11.2019
Implementation has ended.
Credits
5 cr
Virtual portion
1 cr
Mode of delivery
Blended learning
Unit
Hospitality Management
Campus
TAMK Main Campus
Teaching languages
Finnish
Seats
10 - 35
Degree programmes
Master's Degree Programme in Hospitality Management
Teachers
Tuija Heikkilä
Person in charge
Satu Kylmälä
Course
8U00DR24

Objectives (course unit)

Student can
- can build a wide picture from the environmental factors which affect the service landscape of the branch.
- develop the business of the own company promoting the environmental responsibility.
- can design eco-based services

Content (course unit)

-environmental responsibility as a part of business strategy
-eco-based service and product design concept and process
-ecologic-based service and product planning and development

Assessment criteria, satisfactory (1-2) (course unit)

The student
- can describe from his own point of view change factors which are related to the environmental responsibility.
- knows different ways of action and solution alternatives to promote an environmental responsibility.
- can define the environmental responsibility in the vocational context

Assessment criteria, good (3-4) (course unit)

The student
- identifies change factors which are related to the environmental responsibility.
- can choose different ways of action and solution alternatives to promote an environmental responsibility
- understands and connects the environmental responsibility to the professional context

Assessment criteria, excellent (5) (course unit)

The student
- student can pay attention to the change factors which are related to the environmental responsibility and can design operation anticipatorily.
- can search for the different ways of action and solution alternatives to promote an environment responsibility.
- can adapt the environmental responsibility to the professional context

Location and time

Kontaktitunnit ovat seuraavasti:

lauantai 7.9.2019 klo 8.30 - 14.30
lauantai 5.10.2019 klo 8.30 - 14.30
perjantai 8.11.2019 klo 8.00 - 16.00
lauantai 9.11.2019 klo 8.30 - 14.30

Huom! Samanaikaisesti menee myös opintojakso Asiakasarvon rakentuminen yritysten ekosysteemeissä. Nämä kaksi opintojaksoa integroituvat osittain toisiinsa, joten päällekkäisyyttä aikatauluissa ei ole.

Assessment methods and criteria

Opintojakson tehtävä: Ympäristölähtöisen palvelun suunnittelu asiakaslähtöisesti

Assessment scale

0-5

Teaching methods

Opetusmenetelmät:
-luennot
-tiimityö
-esitykset
-keskustelu

Learning materials

Sovitaan opintojakson alussa.

Student workload

Ajankäyttö:
1 op luennot ja keskustelut
4 op opintojakson tehtävä: Ympäristölähtöisen palvelun suunnittelu asiakaslähtöisesti

Practical training and working life cooperation

Opintojakson tehtävää tehdään yhteistyössä työelämän kanssa.

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