Process and Quality Management (5 cr)
Code: 7H00CY80-3002
General information
- Enrolment period
- 26.11.2018 - 06.01.2019
- Registration for the implementation has ended.
- Timing
- 01.01.2019 - 31.07.2019
- Implementation has ended.
- Credits
- 5 cr
- Local portion
- 0 cr
- Virtual portion
- 5 cr
- Mode of delivery
- Online learning
- Unit
- MD in Management and Development of Wellbeing Services
- Campus
- TAMK Main Campus
- Teaching languages
- Finnish
- Degree programmes
- Master's Degree Programme in Management of Health Care and Social Services
Objectives (course unit)
Students
•Master the basics and methods of quality work and management in social and health care
•Master the key quality management systems and their contents
•Master the basics and methods of process management
•Are able to describe, measure and develop processes
Content (course unit)
•Basics and methods of quality and process management in social and health care
•Quality management systems
•Process description
•Measurement of process performance and continuous improvement
•Quality management as part of developing professional practice in a work unit
Location and time
The course will be conducted online.
Assessment scale
0-5
Further information
More information about the course on the online course-platform. The course-platform will open on the 10th of January.
Implementation plan will be complemented ad 10.1.2019.