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Development, Management, and Quality of Organization (6cr)

Course unit code: KSJ210B-9

General information


Credits
6 cr

Content

Type of course:
Compulsory

Level of course:
Professional studies

Objective of course:
Students
- learn history of administration and management theories, their development and present tendency
- learn legislation of organizations and their quality
- learn starting points of quality development
- learn quality criteria and instruments in social and health care
- can analyse the above-mentioned from the viewpoints of their organizations
- can compare Finnish organization and implementation of social and health care to other EU countries
- can act as presumed in management
- recognize the key supervisory duty features in strategic, expert and innovation management

Course contents
- development of administration and management
- company and market law of public and private social and health care organisation culture, appeal proceedings
- concepts of quality and functions in national and international environment

Teaching methods
Lectures, learning assignment on description of own organisation from the viewpoints of operation and management. Students also make their management development plan based on theory studies and literature.

Assessment methods
Learning assignment assessment on scale 1-5.
Excellent: The student has used guidance appropriately and demonstrated independence in making the learning assignment. The student can critically and constructively evaluate his/her own organisation´s operation and management and see development targets. The student considers a development plan based on diversified literature. The student can justify his/her choices. The work has progressed in schedule. The work is an integrated entity, the text is grammatically correct, easy to read and follows the given instructions.

Prerequisites
postgraduate student

Required/recommended reading
E.g.
Antti-Poika M. 2002. Laatujohtaminen työterveyshuollossa. Työterveyslaitos.
Donabedian A. 1988. The quality of care. How can it be assessed? JAMA 260:1743.
Drucker P. 2008. Voittoa tavoittelemattoman organisaation johtaminen. Talentum.
Harisalo R. 2008. Organisaatioteoriat. Tampereen yliopistopaino Oy.
Holma T. 2003. ITE2 -opas uudistuneen itsearviointi- ja laadunhallintamenetelmän käyttöön. Uudistettu painos. Suomen Kuntaliitto.
Holma T, Outinen M, Idänpään-Heikkilä U & Sainio S. 2001. Kirkasta ja uudista laadunhallintaa - kehitä laatutalo. Opas sosiaali- ja terveydenhuollon organisaatioille. Suomen Kuntaliitto, Stakes.
Juuti P. (toim.) 2006. Johtaminen eilen, tänään, huomenna. Otava.
Mintzberg on Management. 1989.Inside our Strange World of Organizations.The Free Press.
Morgan G. 1989. Creative Organization Theory. Sage Publications.
STM, Stakes & Suomen kuntaliitto. 1999. Sosiaali- ja terveydenhuollon laadunhallinta 2000-luvulle. Gummerus kirjapaino OY.

Legislation
www.finlex.fi

Magazines
Kauppalehti, Kauppalehti Optio, Talouselämä, Hallinto, Hallinnon tutkimus, Harvard Business Review, etc.

Name of lecturer
Mervi Lepistö

Year of study
1st year, period 1

Language of instruction
Finnish

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