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Degree Programme in Hospitality Management: Palveluliiketoiminnan ajoitussuunnitelma lv 22-23

Code: 21MRESTO

Degree:
Bachelor of Hospitality Management

Degree title:
Bachelor of Hospitality Management

Credits:
210 ects

Duration:
3.5 years (210 cr)

Start semester:
Autumn 2022

Description

The degree programme provides extensive abilities for working in hotel and restaurant management and catering and facility services. Graduates of the degree programme can plan, organise, develop and market as well as work in supervisory duties of tourism, catering and domestic services. They can work in field-related supervisory, counselling, marketing, communications, planning and educational tasks requiring language skills or as independent entrepreneurs.
Basic values of the degree are know-how in wellbeing, aesthetics, networking, and hospitality. The basis is formed by the ability to recognise basic rules of customer behaviour and changes in behaviour.
Know-how in wellbeing means production of wholesome, safe and cost-effective services promoting the wellbeing of customers and work communities. The focus is on knowledge of the line of business and the ability to consider aesthetic viewpoints in services and understand hospitality as an essential value and success factor.
After the first year, students can implement international cuisine, catering and sanitation services and recognise customer-oriented service situation features from the viewpoint of service quality and costs and observe needs for development in this field of business. After the second year, students can consider factors affecting profitable, human and functional operations. They can develop international cuisine, catering and sanitation services in a customer-oriented manner. After the third and fourth years, students can independently organise and evaluate international cuisine, catering and sanitation services using professionalism and new technology.

Curriculum development and working life cooperation

Collaboration with working life is involved in all courses and we collaborate e.g. with partners and work communities of our adult education students.

Further information

Open higher education students can participate in all courses if there are free places in the group and they have the prerequisites for the course.

Show study timings by academic year, semester or period

Code Name Credits (cr) 2022-2023 2023-2024 2024-2025 2025-2026 Autumn 2022 Spring 2023 Autumn 2023 Spring 2024 Autumn 2024 Spring 2025 Autumn 2025 1. / 2022 2. / 2022 3. / 2023 4. / 2023 1. / 2023 2. / 2023 3. / 2024 4. / 2024 1. / 2024 2. / 2024 3. / 2025 4. / 2025 1. / 2025 2. / 2025
21MRESTO-1001
Professional Studies

(Choose all )

135
8T00DQ52 Introduction to Field 10 10 10 5 5
8T00DQ54 From Ingredients to Service Product 10 10 10 5 5
8T00DQ56 Superior’s Responsibility for Quality and Safety 10 10 10 5 5
8T00DQ58 Service as a Hospitality 10 10 10 5 5
8T00DQ60 Digital Systems in Resource Planning 10 10 10 5 5
8T00DQ62 Superior’s Toolbox 10 10 10 5 5
8T00DQ66 Me as Superior 10 10 10 5 5
8T00DQ68 From Business Idea to Service Enterprise 10 10 10 5 5
8T00DQ70 New Value-based Services 10 10 10 5 5
8T00EW29 Basic of Research and Methods 5 5 5 2.5 2.5
8T00DQ72 New Solutions 10 10 10 5 5
8T00DQ74 How to Develope Your Own Expertise? 10 10 10 5 5
8T00DQ76 We Make Future Together 10 10 10 5 5
8T00DQ64 Servicescape Design 5 5 5 2.5 2.5
21MRESTO-1002
Service Planning

(Choose ects: 5)

5
8T00EV82 Gastronomic Menu Planning 5 5 5 2.5 2.5
8T00FA89 Planning and Selling Cleaning Services 5 5 5 2.5 2.5
21MRESTO-1004
Language Studies

(Choose all )

15
8T00DQ94 Professional English for the Service Industry 5 5 5 2.5 2.5
8T00DQ96 Results with Communication 5 5 5 2.5 2.5
8T00DQ98 Professional Swedish for the Service Industry, Written 3 3 3 1.5 1.5
8T00DR00 Professional Swedish for the Service Industry, Spoken 2 2 2 1 1
21MRESTO-1003
Practical Training

(Choose all )

30
8T00DQ90 Practical Training 1 a 5 5 5 2.5 2.5
8T00DR04 Practical Training 1 b 10 10 10 5 5
8T00DQ92 Practical Training 2 a 15 7.5 7.5 7.5 7.5 3.8 3.8 3.8 3.8
21MRESTO-1005
Bachelor´s Thesis

(Choose all )

15
7F00FH00 Thesis Plan 5 5 5 2.5 2.5
7F00FH01 Implementing Thesis 5 5 5 2.5 2.5
7F00FH02 Reporting Thesis 5 5 5 2.5 2.5
21MRESTO-1006
Free Elective Studies

(Choose ects: 15)

15
VE00DQ80 English, Starting Level 0
VR00DQ82 Swedish, Starting Level 0
8T00DQ88 Mathematics for Superiors 3 3 3 1.5 1.5
8T00CP92 As a Gastrotourist in the World 8 8 8 4 4
8T00FO72 Multicultural Communication and Management 5
T650B-5 Nutritional Care 6 6 6 3 3
8T00CP93 Functional facility design 5
Total 210 68 64 67.5 17.5 28 40 38 26 35 32.5 17.5 14 14 20 20 19 19 13 13 17.5 17.5 16.3 16.3 8.8 8.8

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.

TAMK Generic Competences

TAMK’s generic competences mean such competences that every graduating student of TAMK should have. These competences are mainly learnt inside courses with the support of diverse teaching methods, but the fields of study may also offer specific courses on some of the themes.

Ethical Competence

- is able to take responsibility for one’s own actions and their consequences
- is able to work according to the ethical principles of the field
- is able to take other people into account in one’s work
- is able to apply the principles of equality
- is able to apply the principles of sustainable development
- is capable of social influencing using one’s know-how and based on ethical values.

Introduction to Field
From Ingredients to Service Product
Superior’s Responsibility for Quality and Safety
Service as a Hospitality
Digital Systems in Resource Planning
Superior’s Toolbox
Me as Superior
From Business Idea to Service Enterprise
New Value-based Services
New Solutions
We Make Future Together
Servicescape Design
Practical Training 1 a
Practical Training 1 b
Practical Training 2 a
Innovation Competence

- is capable of creative problem solving and development of working methods
- is able to work in projects
- is able to conduct research and development projects applying the existing knowledge and methods of the field
- is able to find customer-oriented, sustainable and profitable solutions.

From Ingredients to Service Product
Service as a Hospitality
Superior’s Toolbox
Me as Superior
From Business Idea to Service Enterprise
New Value-based Services
New Solutions
We Make Future Together
Practical Training 2 a
IInternationalisation Competence

- possesses language skills necessary for one’s work and for professional development in the field
- is capable of multicultural cooperation
- can take into account the effects of and opportunities for internationalisation development in one’s own field.

Introduction to Field
Superior’s Responsibility for Quality and Safety
Superior’s Toolbox
Me as Superior
From Business Idea to Service Enterprise
New Solutions
Servicescape Design
Professional English for the Service Industry
Professional Swedish for the Service Industry, Written
Professional Swedish for the Service Industry, Spoken
Practical Training 2 a
Learning Competence

- is able to evaluate and develop one’s competence and learning style
- is able to retrieve and analyse information and evaluate it critically
- is capable of taking responsibility for learning and sharing of knowledge in teams.

Introduction to Field
From Ingredients to Service Product
Superior’s Responsibility for Quality and Safety
Service as a Hospitality
Digital Systems in Resource Planning
Superior’s Toolbox
Me as Superior
From Business Idea to Service Enterprise
New Value-based Services
New Solutions
We Make Future Together
Servicescape Design
Professional English for the Service Industry
Results with Communication
Working Community Competence

is able to operate as a member of a work community and promote its wellbeing
- is able to operate in communicative and interactive situations in working life
- is able to utilise information and communications technology in one’s field
- is able to create personal contacts in working life and work in networks
- is capable of decision making in unpredicted situations
- has abilities for leadership and independent work as an expert
- possesses entrepreneurial skills.

Introduction to Field
Superior’s Responsibility for Quality and Safety
Service as a Hospitality
Digital Systems in Resource Planning
Superior’s Toolbox
Me as Superior
New Value-based Services
New Solutions
We Make Future Together
Professional English for the Service Industry
Results with Communication
Practical Training 1 a
Practical Training 1 b
Practical Training 2 a
Unclassified
Basic of Research and Methods
How to Develope Your Own Expertise?
Gastronomic Menu Planning
Planning and Selling Cleaning Services
Thesis Plan
Implementing Thesis
Reporting Thesis
English, Starting Level
Swedish, Starting Level
Mathematics for Superiors
As a Gastrotourist in the World
Multicultural Communication and Management
Nutritional Care
Functional facility design

Tourism and service business

Global understanding

- act responsibly
- act fruitfully in multicultural organisations
- can take advantage of predictive information in developing service business

Introduction to Field
Service as a Hospitality
Digital Systems in Resource Planning
Superior’s Toolbox
Me as Superior
Servicescape Design
Service culture competence

- can apply hospitality as an essential value and success factor in service business
- can plan, produce and develop profitable and customer-oriented services
- can choose aesthetic and ethical solutions for service business (service products, facilities, operators and communications)
- can analyse customers and utilise customer understanding in service design

Introduction to Field
From Ingredients to Service Product
Superior’s Responsibility for Quality and Safety
Service as a Hospitality
Digital Systems in Resource Planning
Superior’s Toolbox
Me as Superior
From Business Idea to Service Enterprise
New Value-based Services
New Solutions
How to Develope Your Own Expertise?
We Make Future Together
Servicescape Design
Service business and management competence

- can sell and develop service products in a customer-oriented and profitable way
- can model and apply service processes
- can apply strategic thinking in directing service business (business concepts, thinking models, ethicality in business)
- work in an entrepreneurial manner
- can lead themselves and work communities
- can take advantage of economic key ratios in business development
- can use suitable technology and digitalisation in service business

From Ingredients to Service Product
Service as a Hospitality
Digital Systems in Resource Planning
Superior’s Toolbox
Me as Superior
From Business Idea to Service Enterprise
New Value-based Services
Servicescape Design
Unclassified
Basic of Research and Methods
Gastronomic Menu Planning
Planning and Selling Cleaning Services
Professional English for the Service Industry
Results with Communication
Professional Swedish for the Service Industry, Written
Professional Swedish for the Service Industry, Spoken
Practical Training 1 a
Practical Training 1 b
Practical Training 2 a
Thesis Plan
Implementing Thesis
Reporting Thesis
English, Starting Level
Swedish, Starting Level
Mathematics for Superiors
As a Gastrotourist in the World
Multicultural Communication and Management
Nutritional Care
Functional facility design

Code Name Credits (cr)
21MRESTO-1001
Professional Studies

(Choose all)

135
8T00DQ52 Introduction to Field 10
8T00DQ54 From Ingredients to Service Product 10
8T00DQ56 Superior’s Responsibility for Quality and Safety 10
8T00DQ58 Service as a Hospitality 10
8T00DQ60 Digital Systems in Resource Planning 10
8T00DQ62 Superior’s Toolbox 10
8T00DQ66 Me as Superior 10
8T00DQ68 From Business Idea to Service Enterprise 10
8T00DQ70 New Value-based Services 10
8T00EW29 Basic of Research and Methods 5
8T00DQ72 New Solutions 10
8T00DQ74 How to Develope Your Own Expertise? 10
8T00DQ76 We Make Future Together 10
8T00DQ64 Servicescape Design 5
21MRESTO-1002
Service Planning

(Choose ects: 5)

5
8T00EV82 Gastronomic Menu Planning 5
8T00FA89 Planning and Selling Cleaning Services 5
21MRESTO-1004
Language Studies

(Choose all)

15
8T00DQ94 Professional English for the Service Industry 5
8T00DQ96 Results with Communication 5
8T00DQ98 Professional Swedish for the Service Industry, Written 3
8T00DR00 Professional Swedish for the Service Industry, Spoken 2
21MRESTO-1003
Practical Training

(Choose all)

30
8T00DQ90 Practical Training 1 a 5
8T00DR04 Practical Training 1 b 10
8T00DQ92 Practical Training 2 a 15
21MRESTO-1005
Bachelor´s Thesis

(Choose all)

15
7F00FH00 Thesis Plan 5
7F00FH01 Implementing Thesis 5
7F00FH02 Reporting Thesis 5
21MRESTO-1006
Free Elective Studies

(Choose ects: 15)

15
VE00DQ80 English, Starting Level 0
VR00DQ82 Swedish, Starting Level 0
8T00DQ88 Mathematics for Superiors 3
8T00CP92 As a Gastrotourist in the World 8
8T00FO72 Multicultural Communication and Management 5
T650B-5 Nutritional Care 6
8T00CP93 Functional facility design 5