Airport Operations and Management (5 cr)

Objectives (course unit)

During this course the student will learn how the airport companies work and how they make business in the aviation industry. The contents will focus on the operational environment and the ecosystem of Airport Business, the business logic and strategic questions in Airport Business, the sales processes, revenue management and the customer relationships in Airport Business, the capacity and slot management at Airports, the Airport regulation, safety and security, the Airport operations and processes, the megatrends (like sustainability and digitalization) and how they affect the industry, the Airport design needs now and in the future.

Content (course unit)

Operational environment and the ecosystem of Airport Business. Business logic and strategic questions in Airport Business. Sales processes, revenue management and the customer relationships in Airport Business. Capacity and slot management at Airports. Airport regulation, safety and security. Airport operations and processes. Megatrends (like sustainability and digitalization) and how they affect the industry. Airport design needs now and in the future.

Prerequisites (course unit)

Sustainable Aviation Environment

Assessment scale

H-5

Further information

Sustainable Aviation Environment Course or similar knowledge/competences of sustainability, business analysis tools, ecosystem, megatrends and different aviation stakeholders as well as aviation history and the law, rules and regulation.