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Interaction and Communication Skills (3 cr)

Code: 6M00GE37-3001

General information


Enrolment period
02.04.2025 - 16.08.2025
Registration for the implementation has begun.
Timing
01.08.2025 - 06.12.2025
The implementation has not yet started.
Credits
3 cr
Mode of delivery
Contact learning
Unit
TAMK Languages and Communication
Campus
TAMK Main Campus
Teaching languages
Finnish
Degree programmes
Degree Programme in Forestry
Teachers
Lotta Markkula
Person in charge
Lotta Markkula
Course
6M00GE37

Objectives (course unit)

The aim of the course is to give the student the skills to act in one-on-one communication and counseling situations in the forestry sector.

After completing the course, the student:
• understands the importance of communication and interaction skills as part of professional skills
• can evaluate his/her own communication and interaction skills
• knows how to observe and evaluate the communication of others and adapt his/her own communication to suit the situation
• know how different communication and interaction situations (e.g. customer service and one-on-one counseling situations, meetings, negotiations, meetings) typically proceed

Content (course unit)

Customer service and one-on-one advice situations in the forestry sector. Meeting and negotiation skills

Assessment criteria, pass/fail (course unit)

Passed: The student knows how to act in advisory situations in the forestry sector. The student knows how to consider the importance of interaction in his communication.

Assessment scale

0-5

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