Global Operations Management (5cr)

Objectives (course unit)

Course Description:
In this course, participants will gain a basic understanding of traditional and LEAN operations management by working on organizational development cases in small groups.

Learning Objectives/Outcomes:
After completing the course, participants will be able to:
• Describe an organizational development case as a process
• Create a plan on how to improve the processes of working life cases
• Identify operations management related trends, e.g. corporate social responsibility

Content (course unit)

Contents/Topics to be explored in the course:
• Organizational development case in small groups
• Introduction to operations management
• Operations strategy
• Process design and efficiency
• Process monitoring and control
• Process improvement
• Current trends in operations management e.g. Corporate Social Responsibility (CSR)

Prerequisites (course unit)

English B-2

Assessment criteria, pass/fail (course unit)

Pre-tasks: 20%
Group Assignments (project work, 5 deliverables): 50%
Exam: 30%

Assessment scale

0-5

Further information

Teaching and Learning Methods:
• Interactive facilitator led classroom discussion
• Group activities
• Self-study and individual activities
• Exam
• Group project