The Quality and Impressiveness of Social Services (5 cr)
Code: 7Z00EL14-3005
General information
Enrolment period
02.05.2024 - 30.09.2024
Timing
01.08.2024 - 15.12.2024
Credits
5 op
Mode of delivery
Contact teaching
Unit
Social Services and Health Care
Campus
TAMK Main Campus
Teaching languages
- Finnish
Degree programmes
- Master's Degree Programme in Social Services
Teachers
- Niina Koskela
- Päivi Heimonen
Person in charge
Päivi Heimonen
Groups
-
23YESO
Objectives (course unit)
Student:
- Is able to define concept of quality and its dimensions in social services
- knows the principles and process of quality management
- is able to define the concept of effectivity
- is able to independently design quality assurance process and analyze it critically
- knows and identifies the possibilities and limitations for measuring effectivity
Content (course unit)
Contents
Definitions of quality
Quality management, process and methods
The concept of effectivity and impact and related concepts
Impact assessment and its special features in social service and social work
Impact assessment process and its phases (objects, solution, output, result, impact)
Impact assessment as part of decision making process and quality assessment process as part of action
Assessment criteria, satisfactory (1-2) (course unit)
Student knows the principals of quality assurance. Student is able to design impact assessment process and its phases and knows the key methods of assessment in social work field. Student recognizes the importance of quality assurance and impact assessment as part of decisionmaking process and action.
Assessment criteria, good (3-4) (course unit)
Student is able to apply the principals of quality assurance. Student is able to design impact assessment process and its phases and knows the key methods of assessment in social work field. Student is able to analyze the meaning of quality assurance and impact assessment as part of decision making process and action.
Assessment criteria, excellent (5) (course unit)
Student is able to apply and analyze the principals of quality assurance. Student is able to design and develop impact assessment process and its phases and is able to apply and develop assessment methods in his/her work in social work filed. Student is able to argue the use of quality assurance and impact assessment as part of decisionmaking process and embed assessment in the activity. recognizes the importance of quality assurance and impact assessment as part of decision making
Assessment scale
0-5