Study Guide

Objectives (course unit)

Trade and entrepreneurship studies are a study module organized by The K-Retailers’ Association. These e-learning studies cover retail sector and retailer entrepreneurship in Finland. The course Key Ratios and Management is one of three courses in this module, dealing with most important key per-formance indicators in retail industry and developing a store department based on these indicators.

After completing the course the students:
- know the key performance indicators of daily management in retail sector
- are able to analyze the performance of a store department based on ratios
- are able to develop operations in a department on a basis of key figures.

Content (course unit)

What do the income and costs of a store department consist of?
What are the indicators measuring the performance of a store department?
How to manage a store department based on key performance indicators?
What does the stores result consist of?
What is the role of a K-retailer as a leader and profit maker?

Assessment criteria, satisfactory (1-2) (course unit)

The student knows the most important key figures in retail sector and is able to name some ways
to develop a store department based on these figures.

Assessment criteria, good (3-4) (course unit)

The student knows of basic key figures in retail sector and knows how the store department can be developed based on these figures.

Assessment criteria, excellent (5) (course unit)

The student has mastered the key figures in retail sector and understands how the store department can be developed based on these figures.

Assessment scale

0-5