Management of Personnel and Sales (5 cr)
Code: 3H00EM62-3001
General information
Enrolment period
02.07.2021 - 12.06.2022
Timing
01.08.2021 - 12.06.2022
Credits
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Unit
Business Administration
Campus
TAMK Main Campus
Teaching languages
- Finnish
Seats
0 - 100
Degree programmes
- Degree Programme in Business Administration
Teachers
- Pia Lamminsivu
- Tuula Niemi
Person in charge
Tuula Niemi
Groups
-
19LIKOJ
-
19LIKOH
-
19LIKOT
-
19LIKOM
Objectives (course unit)
Trade and entrepreneurship studies are a study module organized by The K-Retailers’ Association. These e-learning studies cover retail sector and retailer entrepreneurship in Finland. The course Man-agement of Personnel and Sales is one of three courses in this module, dealing with sales manage-ment and human resource management in a department of retail sector store.
After completing the course the students
- know the occupational health and safety regulations in retail sector
- are able to lead the sales of a department
- are able to lead a customer-oriented, sales-minded team considering the regulations.
Content (course unit)
What special characteristic does a store have as a workplace?
What are the essential occupational health and safety regulations in retail sector?
How can the human resources management be carried out successfully?
Assessment criteria, satisfactory (1-2) (course unit)
The student is able to prove some of the command of basic concepts of organizing the work on a de-partment and knows the basic principles of sales and human resource management.
Assessment criteria, good (3-4) (course unit)
The student is able to prove the command of basic concepts of organizing the work on a department and knows the basic principles of sales and human resource management.
Assessment criteria, excellent (5) (course unit)
The student is able to prove the command of concepts of organizing the work on a department and understands the basic principles of sales and human resource management.
Assessment scale
0-5