Study Guide

Objectives (course unit)

Students
• can evaluate their communication skills
• can take advantage of the feedback given
• understand the importance of communication skills and communication processes
• understand what purposeful communication is
• want to develop their skills in Finnish and communication as a part of their professional skills
• can cope in the communication situations of their own field
• can give and receive feedback in working life communication situations
• can listen to, observe and interpret communication
• know the importance of the internal and external communication in a community
• has expert communication skills: the message is structured, understandable and convincing
• can take into account the demands of the respondent, situation and the field
• can argue and have an impact
• can acquire and use information of their own field critically
• can create a written and spoken presentation for a target audience and also, if required, include visual aids
• know the working life text types and ways to use language
• use the language of their field following the practices and guidelines
• work in professional communication situations responsibly and within agreed methods of conduct
• understand the impact of culture in communication and the significance of collaborating with people from various cultural backgrounds

Content (course unit)

• basics of spoken communication (theory and practice)
• group work skills (e.g. meetings)
• grammar
• writing documents (e.g. job applications, notifications)

Further information (course unit)

No alternative form of completion.
Sufficient skills in Finnish.
Mandatory participation on 80% of the classes.

Assessment criteria, satisfactory (1-2) (course unit)

The student has successfully completed all assignments and participated in the required number of lessons.

He writes comprehensibly and in a matter-of-fact style, if necessary imitating the document standard. The student makes use of sources if necessary, although their use and referencing is minimal. The substantiation of the claims is modest. The construction of the text is tentative, and there are points to be made in the form and style of the language.

The student is able to give his introductory speech with visual illustration in a matter-of-fact way, although there is a lot to note about its duration, structure, interactivity or voice use.

Assessment criteria, good (3-4) (course unit)

The student has completed all assignments approved and according to the agreed schedule. The student shows activity and justifies his point of view. According to the given instructions, his performances take into account the situation and the recipient and are structurally functional.

The views expressed are well-founded, the source information is referenced appropriately and in such a way that the referencing links naturally to the rest of the presentation. Essential information is conveyed clearly, and the presentation is fairly error-free and follows the instructions.

The student takes the recipients and the situation into account in his presentations. During his structured speech, the student maintains eye contact with the audience and speaks in his own words.

Assessment criteria, excellent (5) (course unit)

The student has completed all tasks excellently in accordance with the agreed timetables and has participated actively and constructively in the teaching. He communicates convincingly, enthusiastically and interactively and justifies his opinion in a versatile manner. The language he uses is almost flawless and his style is impeccable.

Assessment scale

0-5