Business and Customer Service (4cr)
Code: 5B00FD67-3003
General information
- Enrolment period
- 16.12.2023 - 22.01.2024
- Registration for the implementation has ended.
- Timing
- 01.01.2024 - 03.05.2024
- Implementation has ended.
- Credits
- 4 cr
- Mode of delivery
- Contact learning
- Unit
- Construction Site Management
- Campus
- TAMK Main Campus
- Teaching languages
- Finnish
- Degree programmes
- Degree Programme in Construction Site Management
- Teachers
- Taina Matis
- Mari Rytisalo
- Liiketalous Virtuaalihenkilö
- Person in charge
- Hannu Kauranen
- Course
- 5B00FD67
Objectives (course unit)
The students gain an overview on the basic functions of construction companies, as well as the aim, goals, responsibilities and obligations of entrepreneurship. The students learn about different forms of enterprises, entrepreneurship in Finland, founding an enterprise, making a business plan, main functions of an enterprise and Companies Act.
Content (course unit)
Entrepreneurship, founding an enterprise, basic functions of enterprises. Legislation, especially Companies Act. The students draw up a business plan
Assessment criteria, satisfactory (1-2) (course unit)
The student has sufficiently achieved the objectives of the course. The student recognizes, defines and uses concepts and models of the course topic.
Assessment criteria, good (3-4) (course unit)
The student has achieved the objectives of the course well, although there is still room for improvement in knowledge and skills. The student is able to define concepts and models of the course unit well and is able to make well-grounded analysis. Students have the skills to apply what they have learned.
Assessment criteria, excellent (5) (course unit)
The student has achieved the objectives of the course in an excellent way. The student has a good command of the concepts and models of the course topic. The student is able to analyze fluently and reasonably. Students are well prepared to apply what they have learned.
Location and time
Lukujärjestyksen mukaisesti lähiopintoina.
Exam schedules
Yritystalouden osiosta ei ole tenttiä, kurssityö.
Assessment scale
0-5
Teaching methods
Lähi- ja itsenäistä opetusta. Ryhmä- ja yksilötöitä.
Kurssissa on kaksi osuutta. Yritystalouden vetää Taina Matis ja asiakaspalveluosuuden Mari Rytisalo
Learning materials
Kurssimateriaali on Moodlessa
Student workload
Yritystalouden osuus edellyttää oman ajankäyttöä
Content scheduling
Yritystalouden osuus ajoittuu viikoille 2-8. Tämän jälkeen alkaa asiakaspalvelu.
Completion alternatives
Hyväksiluku
Practical training and working life cooperation
Soveltamista omaan työyhteisöön