Professional Coaching 2 (3 cr)

Objectives (course unit)

During the course the students continue to improve their working life metaskills and professional know-how. Development discussion with the coach is included in the course.

Course Learning Outcomes:
After completing the course the students
- have improved their working life metaskills
- can utilize the variety of possibilities to study and can plan their studies according to their career plan
- know the process of applying for a job.

Content (course unit)

What kinds of career paths do business administration students have?
How to improve professional know-how and expertise?
How to develop the preparedness to apply for a job?
How to draw up a portfolio showing professional know-how?

Assessment criteria, pass/fail (course unit)

Approved
The student has completed the given exercises and thus they can combine the discussed subjects with professional context. They can observe and assess subjects from their own and their community’s point of view.

Fail
The student has not completed the given exercises and thus does not recognize the meaning of the discussed subjects in their studies and in searching for a job.

Exam schedules

Ei tenttiä

Assessment scale

Pass/Fail

Teaching methods

Esseet
Pienryhmä- ja yksilötehtävät
Keskustelut

Student workload

3 op = 81 tuntia

Content scheduling

Tammikuu: Oman osaamisen tunnistaminen ja sanoittaminen
Helmi-toukokuu:
Asiakaskohtaaminen
Vuorovaikutus- ja sosiaalisettaidot
Tarvekartoitus SPIN kyselytekniikalla
Haastavat asiakastilanteet ja reklamaatioiden käsittely

Ohjauskeskustelut erikseen sovittavina ajankohtina tammi-maaliskuussa.
Infot liittyen opiskeluun ja erillishakuun erikseen sovittavina ajankohtina.

Completion alternatives

Ei valinnaista toteutustapaa.