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Introduction to Field (10 cr)

Code: 8T00DQ52-3005

General information


Enrolment period
02.11.2019 - 29.01.2020
Registration for the implementation has ended.
Timing
01.01.2020 - 30.07.2020
Implementation has ended.
Credits
10 cr
Mode of delivery
Contact learning
Unit
Business Operations
Campus
TAMK Main Campus
Teaching languages
Finnish
Teachers
Eija Reunanen
Course
8T00DQ52

Objectives (course unit)

Students are able
- to build a conception of the field of business, its history and future
- to recognise the current elements (hygienia and cleanliness, design, nutrition, humanity and gastronomy)
- build their own understanding of the development of the field of business

Content (course unit)

WHAT know-how is needed in the service business today?
WHY is hospitality an essential part of the service?
HOW can I produce an excellent customer experience?

Assessment criteria, satisfactory (1-2) (course unit)

The student can identify and can determine the special characteristics of the branch.
The student performs the given tasks with the help of the teamwork.
The student takes the responsibility for his own operation. The student identifies his social skill.
The student can give and can receive feedback.

Assessment criteria, good (3-4) (course unit)

The student can compare and can analyse the special characteristics of the branch.
The student can work responsibly in the cooperation and it be ready to develop its social skills.
The student can give and can receive feedback actively and constructively.

Assessment criteria, excellent (5) (course unit)

The student can analyse the branch and the development needs of the operation widely. Student the part connects forth the brought matters to a vocational context.
The student can work responsibly, flexibly and constructively in the cooperation. The student develops both own and the interaction of the group. The student can give and can receive feedback actively and constructively.

Assessment scale

0-5

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