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Process and Quality Management (5 cr)

Code: 7H00CY80-3001

General information


Enrolment period
27.11.2017 - 11.01.2018
Registration for the implementation has ended.
Timing
01.01.2018 - 25.05.2018
Implementation has ended.
Credits
5 cr
Local portion
0 cr
Virtual portion
5 cr
RDI portion
5 cr
Mode of delivery
Online learning
Unit
Emergency Care, Midwifery, Public Health Nursing
Campus
TAMK Main Campus
Teaching languages
Finnish
Degree programmes
Master's Degree Programme in Management of Health Care and Social Services
Teachers
Päivi Hautaviita
Sirpa Salin
Person in charge
Sari Himanen
Course
7H00CY80

Objectives (course unit)

Students
•Master the basics and methods of quality work and management in social and health care
•Master the key quality management systems and their contents
•Master the basics and methods of process management
•Are able to describe, measure and develop processes

Content (course unit)

•Basics and methods of quality and process management in social and health care
•Quality management systems
•Process description
•Measurement of process performance and continuous improvement
•Quality management as part of developing professional practice in a work unit

Location and time

The course will be conducted online.

Further information

More information about the course on the online course-platform. The course-platform will open on the 11th of January.
Implementation plan will be complemented ad 11.1.2018.

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