Planning Services and Service-based Business Models (5 cr)
Code: 3H00CU31-3002
General information
- Enrolment period
- 28.11.2017 - 07.01.2018
- Registration for the implementation has ended.
- Timing
- 01.01.2018 - 31.07.2018
- Implementation has ended.
- Credits
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Business Administration
- Campus
- TAMK Main Campus
- Teaching languages
- Finnish
- Degree programmes
- Degree Programme in Business Administration
- Person in charge
- Vesa Vuorinen
- Course
- 3H00CU31
Objectives (course unit)
The student knows the types and grouping of service business and the service business models.
He/she can plan services and apply service design.
Content (course unit)
Models of service business
Planning of services
Service process
Service design
Productization