Customer Networks of Social Services and Health Care (5 cr)
Code: 7F00CR99-3001
General information
- Enrolment period
- 15.05.2015 - 30.01.2016
- Registration for the implementation has ended.
- Timing
- 01.01.2016 - 31.07.2016
- Implementation has ended.
- Credits
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Physiotherapy
- Campus
- TAMK Main Campus
- Teaching languages
- Finnish
- Degree programmes
- Degree Programme in Physiotherapy, students who began in 2013 or earlier
Objectives (course unit)
Students
- know the most important customer groups for social services and health care
- get customers for their team enterprise and are in regular contact with them
- network and use their networks in developing the team enterprise
- use it for developing their business
- use various innovation methods for developing the team enterprise
- take advantage of the means of digitalization in constructing customer network and in the activities of the enterprise
Content (course unit)
- customer contacts
- creating a customer network
- maintaining a customer relationship
- project management
- digitalization in developing activities